Artificial Intelligence is currently the most used and flourishing technology. The aviation industry uses Artificial intelligence in many ways — technology changes the way businesses interact with their customers, make strategic decisions, and build workflows. For instance, such actions as booking a flight via phone or conducting solely offline surveys seem unusual these days. Real-time access to data — the 21st-century oil — allows organizations to take informed steps towards operational efficiency.
With the advent of big data and ever-increasing computer power, artificial intelligence has risen significantly over the last few years. Its applications relate mainly to the development of deep learning models for the detection and classification of images, text and voice.
There are many departments in aviation. So let’s take a look at the possible sectors where artificial intelligence can make an impact:
Revenue Management
Revenue management is the application of disciplined analytics that predict consumer behaviour at the micro-market levels and optimize product availability, leveraging price elasticity to maximize revenue growth and thereby, profit. Revenue Management in airlines allows you to automate inventory control, increase loads on low-demand flights, and increase the yield on high-demand flights.
Revenue Management (RM) is the backbone of the airline business. Over the years, the industry has developed sophisticated systems for forecasting demand, managing inventory, and responding to competitors’ prices in the market. Using AI one can detect the proper demand of flights and this is profitable for the airline. Revenue management software can really enhance these chances of profiting from this software.
Airplane safety and Maintenance
Airlines often spend lots of money for the safety of passengers. Improper and unplanned maintenance of aircraft can lead to delays in flight. Carriers deploy predictive maintenance solutions to better manage data from aircraft health monitoring sensors. Usually, these systems are compatible with both desktop and mobile devices, granting technicians access to real-time and historical data from any location.
Many software companies can detect and record the maintenance activities so that in case of any defect detected at the time of flight, It can provide a ready solution to the technician(if such a fault had been detected before).
Fuel efficiency optimization
Global aviation produces nearly 2 percent of anthropogenic carbon dioxide (CO2) emissions. That’s why aircraft manufacturers and carriers strive to improve their fuel efficiency. The introduction of Full Authority Digital Engine Control (FADEC) is one of the major innovations in the Aircraft fuel system which almost controls the total fuel flow to the combustion chamber.
Airlines use AI systems with built-in machine learning algorithms to collect and analyze flight data regarding each route distance and altitudes, aircraft type and weight, weather, etc. Based on findings from data, systems estimate the optimal amount of fuel needed for a flight.
In-airport self-service with Artificial intelligence
The COVID-19 pandemic caused an unprecedented rise of various contactless technologies. Self-service check-in kiosks systems were just the first step of automating the passenger journey. Today, airlines and airports implement end-to-end solutions across multiple terminals, facilitating and expediting passenger flow from check-in to boarding.
Most airports are now equipped with the latest artificial intelligence technology the most common are using biometrics and document scanners in order to verify the passenger’s identity proofs. Many high-tech airports use Robots as direction indicators and as airport helpers.
Customer Service
Earlier, the passengers had to suffer a lot in order to interact with the airline company, Now Artificial Intelligence has subdued this issue. The use of Chatbots at the companies website is one of the best examples of using AI for customer service. The chatbots give the customers a better experience and better familiarization with the airline company. The use of AI is also seen in the form of updates that are sent regularly to us to keep us updated about the company.
AI has been a major change for the Aviation industry the use of many systems like the EICAS, ECAM etc. has already shown how it can enhance our development. There have been many developments and AI has been one of them.
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What is Artificial Intelligence?
Artificial intelligence (AI) is the ability of a computer or a robot controlled by a computer to do tasks that are usually done by humans because they require human intelligence and discernment.
Does Artificial Intelligence and AI mean the same?
yes, AI is the short form of Artificial Intelligence
What are the various uses of Artificial intelligence(AI) in aviation?
There are many like its uses in Revenue Management, Airplane safety and Maintenance, Fuel Efficiency Optimization, In-airport self-service with Artificial intelligence, Customer Service etc.