Job Detail

Airport sales officer - Dammam Airport - flyadeal

Date Posted:Mar 14, 2022

Job Detail

  • Location:
    Dammam, Eastern Province, Saudi Arabia
  • Company:
  • Type:
    Full Time
  • Career Level:
    Associate
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Graduate / Under Graduate
  • Apply Before:
    Jun 15, 2022

Job Description

Key Activities:

  • Face to face sales and enquiries from Customers at the airport, following SOPs to deliver an exceptional Customer Experience and to achieve individual revenue and quality targets
  • Maintain a thorough knowledge of all flyadeal products, services and systems, providing accurate information and updates at all times.
  • Promote and sell relevant additional products to enhance the Customer’s journey.
  • Ensure all data entered into flyadeal systems is accurate and within established guidelines.
  • Participate in all team efforts and projects, communicating feedback to escalating recurring issues identified during each shift
  • Deal professionally with Customer issues, taking all possible actions to resolve the issue to their fullest satisfaction, escalating to CEC Management as required.
  • Work with CEC team and airport colleagues to minimize disruption to Customers during flight delays and cancellations, including re-booking of flights, arranging bookings with other airlines and refund / compensation processing.
  • Support out-stations with first level queries re bookings, Navitaire, GoNow and any other related issues

Skills Required

Job is expired

Company Overview

ar-Riyad, ar-Riyad, Saudi Arabia

Welcome to flyadeal, a new single-class low fares carrier in Saudi Arabia. An airline born from a different perspective. We are passionate about innovation and doing things differently. Our goal is to attract, develop and retain people who are passio... Read More

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