Job Description

Synopsis

This is an exciting opportunity to be part of major change and improvements around Etihad Technical’s maintenance information system, AMOS. The purpose of the role is to ensure system, process compliance and facilitate improvements to ensure our systems are maintained per applicable policies and safety & quality standards. Ensure availability of systems and focal point for day-to-day end user support (e.g., TAQs), project activities. This is a critical role to ensure our systems and performance of systems are within the regulatory parameters and are being optimised through effective competency development and change management.

Accountabilities

• Responsible for day to day system administration and end-user support of AMOS (Technical’s maintenance information system)
• Lead and manage AMOS version upgrades, patches ensuring close co-ordination with stakeholders, effective communications and planning to support business continuity
• Ensure all safety & quality queries, actions, audit findings are tracked, reviewed and delivered within time and to specified requirements
• Support digital improvement programmes (including but not limited to AMOS Improvement programme)
• Review, monitor and execute project activities including testing and rollout
• Support AMOS Competency & Change Manager with rollout of competency development plan in Technical especially focusing on in-person/virtual training delivery
• Responsible for day-to-day end user support along with providing insights and supporting

Education & Experience

• A diploma or a Bachelor’s degree or an equivalent combination of education and experience is essential
• Minimum 5 years experience in the aviation industry with a minimum of 2 years of experience in AMOS administration
• Demonstrated ability in implementing improvement activities/projects e.g, automation of key processes and reducing waste/inefficiencies
• Strong working knowledge of aircraft maintenance & engineering processes (including engineering, planning, and supply chain) and applicable regulations
• Proven ability to work flexibly and independently in a team environment
• Excellent oral and written communication skills

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

To learn more, visit etihad.com

Skills Required

• Communication
• Aircraft Maintenance
• AMOS