Job Detail

Analyst – Tech Ops Business Intelligence - United Airlines

Date Posted:Apr 29, 2022

Job Detail

  • Location:
    Gurgaon, Haryana, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Associate
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Jun 29, 2022

Job Description

We have a wide variety of career opportunities around the world — come find yours.

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities United's Maintenance & Engineering operation collects mountains of data, including maintenance plans, log pages, task sign-offs, schedule reliability performance, aircraft routing, part availability, and more. The Tech Ops Business Intelligence team will be tasked to deliver the right information to the right people in the right format at the right time, all with the goal of enabling better operational decisions that improve United's flight completion rate, on-time performance, productivity, and cost. This includes both performance trends looking backward, real-time operational status, and expectations looking forward. The team has five core responsibilities: Data design and validation, Data analysis, KPI design, dashboard creation, and automation.

  • Support with design of meaningful metrics that indicate operational health and inform operational decisions
  • Generate high-quality operational dashboards and reports for Tech Ops leadership, front-line management, and individual business teams throughout the organization
  • Curate tables and views that serve as the "single source of truth" for United's Tech Ops data
  • Continuously interface with business groups throughout Tech Ops to understand organizational needs and design solutions
  • Support with automating existing manual reports and processes to improve operational throughput
  • Document the Tech Ops data landscape, maintain an inventory of reports, and plan for report consolidation, elimination, and/or improvement

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required 

  • Bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or related field required
  • At least 2 years of experience in analytics/ reporting
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Understanding of data structures, relationships, and efficient transformations
  • Knowledge and application of data visualization best practices
  • Familiarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)
  • Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, ggplot2, etc.) to produce meaningful, elegant dashboards
  • Experience with JavaScript, D3, HTML, CSS / front-end development 
  • Ability to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomes
  • Must be legally authorized to work in India for any employer without sponsorship
  • Must be fluent in English and Hindi (written and spoken)
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Preferred

  • Master's Degree in a quantitative field     
  • Airline experience or knowledge of airline operations     
  • Familiarity with various parts of the data ecosystem (acquisition, engineering, storage, management, analysis, visualization, and deployment)    
  • Exposure to statistical and analytical methods 

Skills Required

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Company Overview

Chicago, Illinois, United States of America

A career is a journey - take yours farther For over 90 years, we've been connecting people and uniting the world. We have seven US hub locations, including hubs in the four largest cities in the United States and over 90,000 employees residing in eve... Read More

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