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Assistant Manager- Cargo Sales - IndiGo

Date Posted:Jan 24, 2022

Job Detail

  • Location:
    Chennai, Tamil Nadu, India
  • Company:
    IndiGo
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Mar 24, 2022
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Job Description

  • Responsible for taking corrective actions, either to address hazards and/or errors identified through reporting or from other sources, or in response to events, such as accidents and incidents.
  • Responsible for ensuring compliance with both regulatory and internal requirements.
  • Conduct cargo operations in accordance with applicable regulations and standards as laid down in this manual.
  • Achieve sales target set by Head Quarters.
  • Establish and enhance distribution network and service the distribution network.
  • Liaise with direct clients.
  • Continuous market research with the focus on future growth opportunities.
  • Gather market information on new techniques/ processes and competition.
  • Liaise closely with Cargo Operations / AOCS to maximize uplift and revenue generation.
  • Establish and maintain close relationship with internal and external authorities who have direct impact on business.
  • Issuance, maintenance and retention of all operational documents as per laid down procedures in this cargo manual.
  • Ensure to fulfil all training requirements of the station.
  • Ensure all administrative/HR functions pertaining to the station and monitor sales and staff of external service providers.
  • Set, implement and maintain uniform operational procedures in line with the network.
  • Maintain and control capital and expenditure budget.
  • Assign responsibilities to other team members and monitor their performance.
  • Cost control through maximum utilization of available resources and cross utilization of resources.
  • Update Head Office regularly by means of periodical reports highlighting sales functions and service delivery standards. Updating of mark trend / (confidential reports) on handling information/ facilities.
  • Monitor flight handling of export/ import cargo. Maintain co-ordination with ground support department for effective utilization of resources.
  • Maintain safety / security / operation standards and ensuring implementation of company’s norms.
  • Optimizing customer satisfaction by improving operational efficiency.
  • Co-ordinate with the Customs department for offloading, inspection and documentation/certification of all incoming cargo. Handle show cause notices of customs.
  • Co-ordinate with the airport authorities/ custom officials to ensure necessary documentation and clearance in case of discrepancies.
  • Responsible for understanding and meeting client requirements.
  • Responsible for reducing ground time in case of late coming of the flight. Ensure quick turnaround procedures are followed, cargo loading/ unloading is carried out smoothly under effective supervision and control.
  • Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.

Skills Required

Job is expired

Company Overview

IndiGo
Gurgaon, Haryana, India
6 Current Jobs Openings

IndiGo is India’s largest passenger airline with a market share of 54.3% as of January, 2021. We primarily operate in India’s domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares... Read More

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