Position | Assistant Manager - Training |
Location | Mumbai |
Qualification | Graduate OR Relevant years of experience |
Age | 25 - 40 Years |
Experience From | 8 Years - 0 Months |
Experience To | 10 Years - 0 Months |
Key Requirement for the Position | Excellent Communication skills and pleasing personality Ability to work in a dynamic and challenging environment is essential. Willingness to work in a 24x 7 environment Fluency in English and Hindi is an essential criterion |
Job Description | Ensures well-trained, competent, qualified and efficient Airside Operations Staff at all times. Conducts Induction of new Trainees. Conducts reverent Airside Training for Airside Operation Staff, (Initial, Recurrent and Enhanced/ upgrade programs.) Conducts Training for Airside Operations staff and rate post evaluation. Responsible for evaluation of examinations and compiling the results. Maintains and updates training records in a meticulous and systematic manner. Monitors the progress of trainees/ individual Airside Operation Staff and suggest / conduct additional training as and when required. Coaches and mentors new Staff and provide feedback. Creates case studies from actual passenger complaints Incident / Accidents, take necessary steps to reduce complaints Incident / Accidents by Airside Staff. Ensures that training facility including all training aids – (audio & visual) is well-maintained and notice boards are updated at all times. Assists Sr. Manager Airside Operations in formulating and implementing training programs. Provides inputs for amendments and revisions the power point presentations on a regular basis. Develops training material on an ongoing basis Prepares question bank for service based examinations and proficiency. Ensures that all manuals handouts, circulars and other documentation are copied well in advance and distributed to all Staff and maintain records of the same. Any other duties /training that may be assigned from time to time. Responsible for co-ordination of AEP / ADP processing for trainees / all staff. Responsible for co-ordination of Uniform issuance for trainees and reissue for all staff. |