Job Description

We have a wide variety of career opportunities around the world – come find yours.

Sales

Our Sales team is the largest revenue-generation department at United. They work closely with travel agencies, United travel departments, and corporate clients.

Job overview and responsibilities

The team is currently looking for a driven, organized, and detail oriented individual who is able to manage multiple administrative work streams in a timely manner. They will demonstrate the willingness to dig deep into details, prioritize workload and execute. Developing and maintaining strong relationships with key stakeholders in US and around the world as well as ensuring familiarity with the primary objectives of United’s Sales organization is critical. This role will require diligence, thoroughness, and a desire to improve and grow management.

• Ensure on time implementation and processing of products, programs, amenities and payments to support both internal and external stakeholders, including any relevant auditing
• Actively works with Sales teams to produce legally accurate contracting documents and supporting report information
• Provides first level implementation support for all contract related issues across multiple products, programs, amenities and sales channels
• Work on improving existing processes for efficiency and quality and often required to find ad-hoc solutions to address unique issues that will meet the needs of United and our customers
• Ensures that the contract administration process adapts to, and integrates with, continually evolving Sales processes, goals and policies
• Formulates the necessary documentation to initiate and track a contract build for the department and creates initial contracting shell and ensures that necessary data, documents, and customer information is system ready
• Own a range of Sales systems related tasks critical to the accuracy of CRM records
• These include maintenance of Sales manager portfolio assignments, IATA channel assignments and customer memberships
• Develops and maintains appropriate report and dashboard information relative to the programs, products and sales channel and is responsible for delivering the information to multiple stakeholders inside and outside Sales e.g. Sales, Audit, Finance, legal, revenue management etc.
• Requires exceptional follow-up and time management skills and coordination with Legal, Revenue Accounting and Fare Filing
• The successful candidate in this position will ensure all agreements and amenity fulfillment activities are implemented in a timely manner while maintaining a high level of quality and accuracy

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required 

• 1-2 years of experience in data entry role
• Data entry, process, fulfillment, support work
• Proven comfort and thoroughness with data entry requests
• Be able to communicate with Sales Managers and other teams within Sales to get information needed to process requests on time
• Be adept at juggling several projects and initiatives simultaneously through appropriate prioritization
• Exhibit fluent written and spoken English
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English and Hindi (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Bachelor's degree
• Knowledge of Power BI

Skills Required

• Sales