The holder of this position will be responsible for contribution to commercial roadmap to support airline goals by development, implementation and management of new initiatives, channels and/or products. Generate revenue from Air Ancillary products.

Key Responsibilities

• Achieve targets via partnering with conventional and non-conventional partners; working with providers and commercial colleagues to continually improve products and distribution channels Constantly look for more opportunities to partner. Drive from pitch to deal closure
• Understand and work closely with GDS and direct channel partners to implement and explore the air ancillary products.
• Ensure policies relating to ancillary revenue products are defined, documented, communicated, and understood, both internally and externally
• Targeting and implementing alliance partners keeping in the mind the brand fitment
• Ongoing management of all third-party product providers, including monitoring of revenues and other SLAs
• Provide regular reports (data & commentary) on revenue to senior management with insight into product/channel/route trends, issues and recommendations
• Maintain an overview of competitor (regional & global) activities and partners
• Proactively work with all departments and product providers to ensure ancillary revenue products are optimized in terms of distribution, customer experience and revenues at all times
• Ensure ancillary revenue products are included in all sales and promotional campaigns
• Communicate effectively with all members of the department in line with the company’s culture guidelines
• Manage external providers, ensuring highest standards of service delivery whilst achieving revenue & profit targets
• Develop strong and lasting relationships with all airline departments to ensure the smooth operation of the business

Skills & Attributes

• Knowledge of core airline systems and processes, including on-board operations and service flows
• Understanding of Commercial Contracts and Procurement processes
• Good presentation skills and excel.
• Strong technology focus

Work Experience

• Minimum 3 years work experience with in-depth understanding of airline ancillary department and latest innovations in non-aviation market sectors also
• Proven achievements in measured revenue and customer service KPIs

Qualification

• Graduate from a recognized university

Eligibility

• Must be at a level of Asst. Manager (1C) or one level lower than the position

• Minimum tenure in the current role and level – 18 Months as of date of IJP and must have attained minimum performance rating of GP3 in the last appraisal
• Must be “confirmed’’ in service

Location

Gurgaon