Job Detail

Auditor Service Standards & Quality - SpiceJet

Date Posted:Jun 16, 2022

Job Detail

  • Location:
    Gurgaon, Haryana, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Aug 17, 2022

Job Description

We have an excellent opportunity for Auditor Service Standards & Quality in our Centre of Learning and Excellence Department at our Corporate Office based in Gurgaon.

Specific Responsibilities:

  • Conduct Service Quality Audits for Inflight, Airports, and Reservations
  • Provide database assistance to stakeholders
  • Monthly report follow-ups.
  • Create modules and PPT for SSQ training purposes
  • Effective planning of audit coverage Pan India

Skill Set:

  • Competent at writing clear and concise reports.
  • Good command of Hindi & English Language (Written and Spoken).
  • Proficient with Microsoft Excel/Word/PowerPoint.
  • Basic knowledge of analytics.
  • Basic understanding of principles of auditing
  • Ability to analyze and assess service quality across the network (Inflight and Ground).
  • In-depth understanding of Reservations,Airports & In- Flight functioning.
  • Ability to work in a team
  • Customer-centric outlook
  • Eye for detail
  • Ability to work under pressure and meet the timelines
  • Strong interpersonal skills

Eligibility:

  • Minimum 05 years of total aviation experience

Job is expired

Company Overview

Gurgaon, Haryana, India

SpiceJet’s mission is to become India’s preferred low-cost airline, delivering the lowest air fares with the highest customer value, to price sensitive customers.We hope to fulfill everyone’s dream of flying! With India's economic... Read More

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