Job Description

You will be responsible for ensuring that manpower and equipment are arranged for handling the operations for every shift. Allocate and deploy manpower in respective zones according to the requirement. Ensure all staff are well aware of the customer airline requirement and work accordingly.

• Prepare allocation for the Baggage Team Leader (BTL), GHA III, GHA II and GHA I for arrival and departure flights.
• Ensure adequate manpower/equipment are made available at transfer, arrivals, departure and at VIP Baggage area.
• Interact with QAS BOC for load planning, misconnection messages, special handling messages like AVI, VIP, and SWP and ensure the same is conveyed to the allocated BTL/GHA III on time to avoid discrepancies or mishandling of bags.
• Ensure to report any kind of discrepancies or irregularities related to Baggage Handling to the Baggage Officer on shift immediately so that it is immediately investigated and taken care of.
• Coordinates with HIA BHS, HIA security and QR security on daily basis with regards to operational duties such as flight allocation, belt changes, system stoppage, bag requests, damage or open bags to ensure immediate attention is provided by the required team.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About you:

• An ideal candidate will have a minimum of High School Qualification and 5 years of job-related experience or Vocational/Diploma or Associate Degree or equivalent
• Minimum 4 years of experience in the capacity as a qualified baggage Team Leader within the airline industry, of which 2 years should be on a supervisory level.
• Advanced course in Baggage Handling and advanced Supervisory skills course.
• Good knowledge of written and spoken English.
• DGP course and QR RHC mandatory.
• Baggage Reconciliation system.
• Acceptable IATA DG training, and Ramp Handling/Load Processing training.
• Ability to interpret and apply all relevant SITA messages.
• Fully conversant with all office applications on the PC.
• Ability to delegate work, set clear direction and manage workflow.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

Skills Required

• Baggage Handling