Short flights and nice colleagues? Check. Wanting to please others? Double check. No 9 to 5 job and you like to tackle? Step on board as our cabin attendant and you can check off your wishes. In short:
Monday morning, 6:15 a.m. With a coffee in one hand and your suitcase in the other hand, you are on your way to a briefing with your colleague. You have a long day ahead of you, because today you fly from hot to her. For example from Amsterdam to Bologna, back to Amsterdam and on to Trondheim. On these short flights you provide a lot of service, sometimes under high pressure. But no matter how sooner or later your flight is... you catch passengers with a smile and ensure that they lack nothing. A mother with a crying baby? You step on it and ask if you can do something. A passenger who still wants a coffee, even though you have already done your rounds? With you, the customer is king. As a cabin attendant, you ensure that your flights run smoothly and leave your passengers in the clouds. Figurative.
What are you going to do?
Tasks and responsibilities:
• You ensure
safety on board; •
You are the calling card of KLM Cityhopper • You take care of our passengers and ensure that they lack nothing;
• In short: you do everything you can to give our passengers a pleasant journey!
Where do you land?
Sometimes you tap no less than 3 different European cities in one day. Therefore, no two days are the same and you have passengers with a huge diversity of cultures on board. For each flight you work intensively with an experienced cabin attendant. The two of you or the three of you keep things running perfectly and together with your cockpit colleagues you bring your passengers nicely and safely from A to B.
If anyone is service- and customer-oriented, it's you. You like to make others happy and work hard, even if you already have a long day on it. Because you are on board as a couple or the three of you, you can work well independently and you know how to deal with a lot of responsibility. Flight delayed considerably? You don't let yourself be fooled and understand that you can make a difference with your attitude and behavior. That also means that you look representative and well-groomed. Due to the variety of destinations, different colleagues and a full and changing schedule in which you are sometimes away from home several nights a week, we also ask for some flexibility from you. You like that, and can handle that.
What else we ask of you:
At least a HAVO or MBO diploma (level 3);
At least 1.5 years of full-time work experience in an organization where the customer is also central;
Excellent command of Dutch &English;
You are between 1.58 and 1.85 meters long;
You can swim well;
Tattoos, piercings and tooth decorations should not be visible when wearing the uniform;
A home, a maximum one hour's drive from Schiphol-Centrum.
What do we offer?
An employment contract for 5 years;
34 vacation days + 5 extra days off;
8% holiday pay;
8.33% end-of-year allowance;
A gross starting salary of €2,235.86;
During the basic course you will receive an allowance of € 1,019.39;
A one-day allowance if you are on location;
An excellent pension scheme;
A travel allowance;
Nice discount on airline tickets if you have been employed for at least 6 months;
Discount at various hotels, car rental companies, cultural institutions and insurance companies