Job Description

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more

Job overview and responsibilities

Responsible for managing repairs orders for aircraft components in support of mainline aircraft maintenance. Continuously monitors supplier performance with respect to contractual metrics, including turn-time, quality, and cost. Manages repair order release, repair activity, and invoice processing. Serves as the primary vendor-facing contact with repair agencies. Ensures that component repairs are performed in accordance with appropriate work scope, and all supporting documentation is prepared in accordance with UAL and FAA requirements. Serves as subject-matter expert to support warranty and remedy claims, project planning, and repair bid process. Maintains current knowledge on regulatory, policy, and industry issues that may impact supplier systems and operations

• Perform computer transactions to release and manage repair orders at third-party facilities
• Perform computer transactions to monitor spare parts ownership and review repair orders and invoices
• Ensure adherence to contractual pricing through price quote and work scope management
• Enforce repair supplier performance guarantees, turn times, and quality requirements
• Find repair sources and set up as required
• Support warranty and remedy claims for repair orders
• Coordinate scrap transactions and activities
• Coordinate component reliability review and corrective action strategies

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required 

• Bachelors Degree
• 3+ experience in supplier management, operational management, or technical- or quality-control experience
• Aircraft maintenance practices and regulatory requirements
• Basic MS Office, e.g. Excel
• Organizational skills
• Basic data analysis and spreadsheet skills
• Basic task-management skills
• Strong communications skills (written and verbal)
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Aviation-related bachelors or masters degree
• Aviation supplier management or produciton control experience
• FAA Airframe and Powerplant license
• Lean Six Sigma belt
• PMP
• Practical experience managing aircraft component repairs
• Advanced MS Office, e.g. VBA
• Business Relationship Management
• SCEPTRE
• SQL
• Advanced analytic skills, e.g. statistical analysis, ROI calculation
• Project management skills / tools, e.g. MS Project

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Skills Required

• Communication
• Microsoft Office
• Microsoft Excel
• SQL