Job Description

Job Purpose

To prepare, generate and on-time publish the monthly crew pairings, crew rosters and crew training plans for Air Arabia flight crew and cabin crew members. To guide and assist the Crew Control team as and when necessary.  He/she maybe assigned to specific/multiple planning area.

Key Result Responsibilities

• Works in analysing, reviewing and presenting the annual and ad-hoc manpower budget requirements across the flight crew, CC and crew member training including the determination of required trainers in each category.
• Prepares the annual leave planning and bidding for crew members ensuring that all entitled crew members will be allotted annual slot to consume their yearly allotment, and when feasible clearing the back log annual leave balance.
• Gathers all required data necessary for the preparation of crew pairings; i.e. flight schedules both seasonal and ad-hoc, and for the preparation of crew training activities including ground, simulator and line flying, necessary for monthly to long-term planning and forecasting.
• Prepares all required crew pairings for – monthly, seasonal and annual budget preparations and calibrations including arrangement with relevant departments for those needing hotel accommodation, transportation, seat blocking and crew entry & visa and crew APIS/APP requirements.
• Prepares, generates complete and publishes on time, legal, equitable and cost efficient crew rosters on a monthly basis considering Fatigue Risk Management System (FRMS) parameters
• Incorporates all required trainings, validations and renewals for crew members during the generation and preparation of the monthly crew rosters; e.g. recurrent trainings, ground schools, familiarization, check flights, etc.
• Prepares, reviews and transmits on time in coordination with Supervisor Crew Planning, the necessary reports to other departments including pre and post planning activities; e.g. crew KPIs and targets, payroll related, per diem, transportation, office duties, training related, etc.
• Participates in the development of the crew management system functionalities, processes and procedures improvement, and in the identification of necessary productivity tools required to increase the efficiency and delivery of work in Crew Planning and Control, testing, and deployment of functionality enhancements in the systems used.
• Maintains a current database of required documents (licenses, certificates, qualifications, etc.) to secure up-to-date and controlled validity of licenses and crew member’s compliance with mandatory regulations.
• Participates and/or represents Crew Planning Control during internal or external Audit activities.
• Performs, submits and delivers other tasks and responsibilities as maybe assigned by the Supervisor- Crew Planning, and/or Manager - Crew Planning and Control, and/or the Chief Pilot or Manager - Cabin Crew.

Qualifications (Academic, training, languages)

• Bachelor’s degree in Information Systems, Management/Math or equivalent from a recognized university is highly desirable for this role; alternately, a diploma in a related field (aviation/transportation management) is acceptable if combined with necessary working experience.
• Project management training and experience is an advantage
• IATA principles & standards relating to security is an advantage.
• Advanced skills in crew management systems, productivity tools, and Microsoft Office
• Very good written and verbal communication skills.
• Fluent in the English Language

Work Experience

• Minimum 3 years of work experience as Crew Controller or Training Coordinator or similar role, including the actual performance of the job in the previous six months.
• Experienced in preparing rosters, schedules, and spreadsheets in a cost-effective manner.
• Familiar with regulatory requirements as detailed in the OMA and OMD (CAR-OPS 1, CAP, & other   FTL schemes)
• Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
• Capable of applying and monitoring adherence to policies, and procedures as per approved standards.
• Capable of identifying irregularities and recommending solutions
• Demonstrates effective interpersonal skills; a team player capable of supporting teams.
• Multi-task oriented with high attention to detail.
• Dependable, self-initiative, takes ownership and displays energy and enthusiasm.
• Flexible demonstrates a quick response to frequently changing schedules and ad-hoc scenarios

Skills Required

• Communication
• Crew Management