The Customer Engagement and Program Manager (CEPM) is all about driving the digital strategy for the customer in providing superior customer experience consultative engagements, supporting our customers and other Airbus business units in generating values from Airbus digital offerings from Digital Innovations to the existing Digital portfolio.
It requires a strong understanding of the customer, Aircraft systems, program and project management, digital trends, systems integration, Agile software design and is fluent in the latest technology trends.
People in charge of customer success are de facto delivery, customer , technical oriented leaders, innovative problem solvers, self-starters and strong collaborators who excel in a fast-paced and fluid environment.
Job Responsibilities
Secondary Responsibilities
Job Requirements
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.