Skywise is Airbus’ open data platform for aviation, built in collaboration with Palantir. Skywise emphasises smart, insightful, AI-driven analytics - allowing users to unlock the full potential of aviation data. The self-service module, known as Skywise Core allows our users to have access to services with the following functionalities:
These services are free of charge in exchange for the sharing of Aircraft in-service data from Operators to Airbus.
On top of Skywise Core, Airbus is selling other chargeable services, called “Skywise Premium'' for customers that would like to increase their usage of the Skywise Platform. These Services can be Apps, Datasets, Collaboration Services, Integration Services, or Platform Services.
Your Mission:
The Skywise Core Representative will be responsible for the deployment and in service phase of Skywise Core and Skywise Premium Services. S/He also supports the sales campaigns of those services, to perform demos and to identify the relevant use cases of our operators. S/He can be involved in advertisement activities to other Airbus departments or other Entities (Authorities, Lessors, MRO, …) , to present Skywise and the Skywise Core setup and to explain how to use the data collected from Operators.
Due to customer-facing activities, s/he is partly responsible for the Customer’s quality of service perception. This encompasses, not exhaustively:
The role will require you to develop external business relationships and connect with executives (at all levels of seniority), operational managers, technical personnel and IT stakeholders. A high level of anticipation will be required to foresee and meet the Customer Satisfaction targets for your supported products; which will align directly to the customers’ larger business objectives and ultimately help achieve Airbus goals.
Main Responsibilities:
The job holder is responsible, within Digital Solutions Deployment & Support, for global coordination of all partners delivering the Skywise Core & Skywise Premium Services:
This role will involve some travel for business and as such you must be able to travel accordingly.
Outputs:
The expected outputs for the role shall include:
Skills and Competencies:
Above all, the excitement, curiosity, and passion for shaping the future of the aviation ecosystem through digital technology solutions and a customer obsessed mindset will ensure success in this role.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.