Job Description

Key Requirement for the Position          

• Core Competencies Proficiency Level (Expert/Moderate/Basic)
• Experience in cross-functional project management and systems implementation Expert
• Systematic and logical approach to problem solving and a capacity to work around problems Expert
• Analytical and Research capabilities Expert 450
• Business and Financial Acumen Expert
• Strategic Planning Moderate
• Functional Competencies Proficiency Level (Expert/Moderate/Basic)
• Consumer understanding Expert
• Excellent client relationships and market relationships Expert
• Excellent selling and presentation skills Expert
• Channel distribution understanding Expert
• Cash Inflows Expert
• P&L Competencies Expert
• Skill sets to develop tactical offers to drive sales Expert
• Job Description Responsible for contracting, servicing and relationship management of existing Retail accounts
• signed with GoAir and new accounts which will be signed in future.
• Responsible for the achievement of Retail Channel targets of Sales, Flown Revenue and Cash
• Collection from the Retail Sales channel in the city.
• Responsible for:
  • Achieve flown revenue targets from the Retail sales channel
  • Ensure the targeted revenue penetration for the Retail sales channel
  • Increase the base of Retail accounts as per target set
  • Improve the performance of each Retail account as per target
  • Reduce Cost of sale year on year for the Retail sales channel
• Implements best practices for Retail Sales channel in the city.
• Responsible for continuously reducing the overall cost of sales for the Retail channel year on

year.

• Develops and executes a robust plan for increasing the base of Corporations with whom GoAir has
• contracts for Retail business traffic.
• Develops market intelligence on the Retail market in the city and shares with senior management
• and with his Retail team.
• Develops regular reports of Retail performance and shares with Senior management and within
• the Retail sales team.
• Prepares daily report of all the Retail Sales activities
• Prepares weekly plan of all the Retail Sales activities needed to improve performance
• Prepares for weekly review of the Retail Sales performance in the city
• Is responsible for the development of a good Retail in the city
• Organizes the liaison with all other departments to execute Retail strategies planned at both HO
• and Field level
• Develops a good understanding of the City market- the demand for air travel and traffic
• flows in the city, the agency and Retail channels in the city, the corporations, SME and other
• customer segments in the city.
• Monitors daily route performances (seat occupancy, average fare, RASK); analyze variances versus
• targets; analyze competitive scenario; recommend and implement actions for improvements.
• Maintains a good brand image of the company amongst travel partners.
• Keep a daily track of Flight loads / booked sales /cash collection in line with target.

Skills Required

• Analytical