Job Detail

Director - Product Engineering & Delivery - IndiGo

Date Posted:Jun 18, 2022

Job Detail

  • Location:
    Gurgaon, Haryana, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Experienced Professional
  • Experience:
    Professional
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Aug 18, 2022

Job Description

We are looking for a highly collaborative product director and engineering leader who is accountable for the engineering and delivery of a highly available, high performing customer engagement platform (covering all channels) for enabling large scale B2C and B2B operations of Indigo. Responsible for co-creating and executing on an optimal digital platform architecture which will help Indigo to provide a world class engagement experience to its customers and partners. Responsible for delivering a world class customer engagement platform (including both website and mobile apps) which can be used to facilitate and orchestrate digital products and services between Indigo’s customer and partners at scale. Lead and deliver several parallel work packages; manage product releases covering digital user journeys, digital growth opportunities and roadmaps for existing and future digital products, governance and prioritization of digital demand and product backlogs.

Responsibilities

  •  Envision, design, deliver and operate digital platforms and optimized codebases for products (brand.com, apps, other digital products) which are used by millions of customers across the globe and contribute directly to revenue generation
  • Work with stakeholder teams to help define product vision in alignment with business and consumer needs
  • Define product engineering standards and setup robust digital architecture for fast enablement/deployment of digital components for a rich digital experience.
  • Leverage Cloud based services (Azure/AWS/Google) for fast turnaround in implementation.
  • Develop and manage a strong API Integration layer.
  • Lead the development/deployment of new digital components for an enhanced digital customer experience and digital customer services.
  • Manage the product roadmap and backlog for all digital products
  • Setup and Lead Scrum teams in an Agile Development model.
  • Design and delivery appropriate technology for gathering insights and data analytics.
  • Assist in developing the CRM and Omni-channel strategies, using customer data to optimize frequency/recency and better understand purchasing behaviors
  • Manage parallel Product Releases in tandem.
  • Monitor, assess and conduct continual optimization of product platform. 
  • Work alongside internal and external teams to oversee the e-commerce fulfilment operation.
  • Ensure compliance to evolving data and security standards. 

Requirements

  • 15 years of engineering leadership and delivery experience
  • Experience in delivery digital solutions on at least one of the hyperscale cloud platforms (Azure, AWS or GCP)
  • Experience with hybrid mobile development platforms like Flutter or React Native
  • Experience with CDN and CMS platforms such as Sitecore, Adobe, Akamai, etc.
  • Strong expertise with forward caching approaches and platforms/tools such as Redis
  • Exposure to delivering and implementing micro-services and micro-frontends
  • Strong exposure to UI/UX frameworks and platforms such as Vue.js, Angular, etc.

Skills Required

Job is expired

Company Overview

Gurgaon, Haryana, India

IndiGo is India’s largest passenger airline with a market share of 54.3% as of January, 2021. We primarily operate in India’s domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares... Read More

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