Job Description

• Organization and management of flights for our V.V.I.P clients
• Provide professional customer contact/care and service
• Advise clients in aeronautical matters
• Advise clients in country entry requirements

Description/Tasks

Flight Coordination for Clients

• Organization and management of flights for our V.V.I.P clients
• Provide professional customer contact/care and service
• Advise clients in aeronautical matters
• Advise clients in country entry requirements

Flight Scheduling

• Prepare and schedule trip on behalf of our management clients
• Coordinate crew assignment with crew planner/crew coordination
• Ensure that airports and routes are operationally suitable
• Ensure that all flights meet company requirements based on tripe type, GACAR Part 125
• Perform route analysis to ensure flight is feasible (aircraft performance, airspace security, sanctions)
• Worldwide communication with aviation authorities regarding overflight- and landing permissions
• Worldwide organization and coordination of ground handling and fuel as well as with relevant authorities such as customs and immigration
• Worldwide coordination of airport and ATC slots

Flight Planning

• Production of operational and ATC flight plans
• Weather and NOTAM analysis for each sector
• Ensure flight plans meet company requirements according to GOM
• EROPS / ETOPS flight planning
• Apply the knowledge of aeronautical navigation systems, charts, and airspace structure, worldwide
• Apply the knowledge of air traffic control and preferred routing systems worldwide
• Knowledge of aircraft performance, AFM, MEL
• Compilation of flight plan package for crew (briefing, weather charts etc.)

OCC – Operation Control Tasks

• ATC slot monitoring
• Flight following (monitoring aircraft movement messages and other systems)
• Assist travel desk regarding airline, hotel and rental car bookings for crew members
• Assist crew planner regarding crew rotations and flight time limitations

Additional Team Leader Tasks

• Establish JASA dispatch team with process- and system support from Jet Aviation in Zurich, Switzerland
• Take part in company trainings at Jet Aviation in Zurich, Switzerland
• Act as a team instructor
• Supervise and lead JASA dispatch team
• Ensure 24h operation of JASA dispatch team
• Assist superiors to improve workflows and procedures
• Perform workflow inspections and dispatch quality management

Coordinate with GACA and manage GACA audits

Qualification/Experience

• Multiple years’ experience in the operational field of aviation (preferably private/business aviation) as a dispatcher
• Willing to build up a new dispatch team, establish processes and systems, train team members
• Able to lead a dispatch team
• Good knowledge / skills in aviation tools such as Jeppesen Jetplanner, NM application, performance tools
• ETOPS flight planning qualification
• Dangerous goods qualification required, training in safety management and security training
• Fluent in English (written and oral), Arabic is a plus
• Team-player, customer oriented- and communicative personality
• Ability to work in a high demand customer service environment
• Flexibility regarding working hours (24/7 shift roster)

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application (cover letter, CV).

Skills Required

• Aviation