Job Detail

Duty Manager - GoAir

Date Posted:Dec 08, 2021

Job Detail

  • Location:
    Delhi, Delhi, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Associate
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Feb 08, 2022

Job Description

Key Requirement for the Position

  • Effective Communication Skills – verbal and
  • written
  • Proficient
  • Typing Speed/Computer Proficiency Proficient
  • Should possess pleasing personality Proficient
  • Ability to adjust to various Shift timings

Job Description

  • Deals with passenger enquiries about flight departures and arrivals
  • Issuance of tickets to the passenger after confirming their reservations
  • Issuance of Boarding Cards to bonafide passengers after validating their photo ID
  • Tagging their baggage to the correct destination after noting down the correct baggage weight
  •  
  • Adheres to the standard allowances given for passengers’ Check in Baggage and charging excess
  • baggage tax from passengers for baggage exceeding the standard allowance
  •  
  • Efficient Handling for passengers requiring special assistance like Expectant mother, Old Age
  • passengers, Passenger with infant/ small child and informing the Duty Officer and Manager for the
  • same
  • Proper reconciliation of passengers at the Boarding gates for their respective flights
  •  
  • Supervises the Baggage Loading/Offloading of the respective flights thereby ensures that correct
  • baggage are loaded in the flight
  • Ensures the baggage are offloaded from the flight for passenger who is not traveling on that flight
  • Verifies the position of Transit Passengers and inform Duty Officers
  •  
  • Follow Company Policy on
  • ?Grooming and Uniforms Standards
  • ?Alcohol and Drug Consumption
  • Ensures that Staff follow the policies and procedures as per Company’s Airport Services Manual
  • Ensures that Ramp equipment are effectively use for quick turnaround of aircraft
  • Ensures during flight arrivals that baggage are properly kept on the arrival Belt
  • Ensures a proper complained/report is filed for passengers’ lost or missing baggage
  •  
  • Ensures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Load
  • and Trim Staff for preparation of Load Sheet.
  • Ensures that all Operational communication( written or verbal) are action promptly
  • Ensures that staff should report as per the reporting time rostered
  • Ensures that Staff should follow correct procedures for Carriage of Arms and Ammunition, DGR etc
  • Ensures that UNM and YP passengers are handled with utmost

Skills Required

Job is expired

Company Overview

Mumbai, Maharashtra, India

GoAir is the aviation foray of the Wadia Group. Currently, we have 54 aircraft and fly to 28 domestic destinations and 10 international destinations with over 220+ daily flights.  We see ourselves as a modern, futuristic organisation. Since our entry... Read More

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