Job Detail

Duty Officer - GoAir

Date Posted:Dec 07, 2021

Job Detail

  • Location:
    Delhi, Delhi, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Associate
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Feb 07, 2022

Job Description

Key Requirement for the Position

  • Effective Communication Skills – verbal and
    written
    Proficient
    Typing Speed/Computer Proficiency Proficient
    3. Should possess pleasing personality Proficient
    4.Ability to adjust to various Shift timings

Job Description

  • Deals with passenger enquiries about flight departures and arrivals
    Issuance of tickets to the passenger after confirming their reservations
    3. Issuance of Boarding Cards to bonafide passengers after validating their photo ID
    4. Tagging their baggage to the correct destination after noting down the correct baggage weight
    5.
    Adheres to the standard allowances given for passengers’ Check in Baggage and charging excess
    baggage tax from passengers for baggage exceeding the standard allowance
    6.
    Efficient Handling for passengers requiring special assistance like Expectant mother, Old Age
    passengers, Passenger with infant/ small child and informing the Duty Officer and Manager for the
    same
    7. Proper reconciliation of passengers at the Boarding gates for their respective flights
    8.
    Supervises the Baggage Loading/Offloading of the respective flights thereby ensures that correct
    baggage are loaded in the flight
    9. Ensures the baggage are offloaded from the flight for passenger who is not traveling on that flight
    10. Verifies the position of Transit Passengers and inform Duty Officers
    11.
    Follow Company Policy on
    •?Grooming and Uniforms Standards
    •?Alcohol and Drug Consumption
    12. Ensures that Staff follow the policies and procedures as per Company’s Airport Services Manual
    13. Ensures that Ramp equipment are effectively use for quick turnaround of aircraft
    14. Ensures during flight arrivals that baggage are properly kept on the arrival Belt
    15. Ensures a proper complained/report is filed for passengers’ lost or missing baggage
    16.
    Ensures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Load
    and Trim Staff for preparation of Load Sheet.
    17. Ensures that all Operational communication( written or verbal) are action promptly
    18. Ensures that staff should report as per the reporting time rostered
    19. Ensures that Staff should follow correct procedures for Carriage of Arms and Ammunition, DGR etc
    20. Ensures that UNM and YP passengers are handled with utmost care

Job is expired

Company Overview

Mumbai, Maharashtra, India

GoAir is the aviation foray of the Wadia Group. Currently, we have 54 aircraft and fly to 28 domestic destinations and 10 international destinations with over 220+ daily flights.  We see ourselves as a modern, futuristic organisation. Since our entry... Read More

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