Job Detail

Duty Supervisor Madinah - Jazeera Airways

Date Posted:Jan 08, 2022

Job Detail

  • Location:
    al-Madinah, al-Madinah, Saudi Arabia
  • Company:
  • Type:
    Full Time
  • Career Level:
    Associate
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Diploma
  • Apply Before:
    Mar 12, 2022

Job Description

We are looking for an experienced Duty Supervisor for our Madinah station to Supervise all Ground Handling Agent’s and cargo handling activities in land and airside to ensure professional and timely customer service provided to Jazeera Airways’ passengers.
Key Responsibilities and Duties:

  • Ensure opening of check-in counters at STD -3hrs.
  • Carry out GHA briefing on flight situation and all special handling requirements e.g. VIP/CIP/WCHR/UM etc.
  • Monitor closely check-in process i.e. documents checks/ baggage acceptance/ baggage labelling etc. Ensuring J9 service standards are met.
  • Monitor average queuing time and transaction time. Ask security questions, control EB revenues and identify passengers with bulky hand baggage.
  • Monitor average queuing time and transaction time. Ask security questions, control EB revenues and identify passengers with bulky hand baggage.
  • Coordinate with GHA coordinator (Dispatcher) for proper follow up on load sheet and all post departure messages, ensuring that J9 standards are met.
  • In case of flight disruptions follow laid down procedures to minimize inconveniences.
  • Ensure proper handling of import and export cargo.
  • Ensure safe, secure, on-time and economic operations of all the flights.

Requirements and Qualifications:

  • Minimum High school diploma.
  • Strong leadership skills. Able to manage, motivate and develop all levels of staff to achieve operational goals.
  • Excellent knowledge of the Airport organization / Passenger Handling Services.
  • Excellent understanding of customer services, customer care and customer needs.
  • Planning & organizing skills, team spirit, high sense of safety & responsibility.
  • IATA degree or worked in an Airline or Travel Agent for minimum 2 years

Skills Required

Job is expired

Company Overview

al-Farwaniyah, al-Farwaniyah, Kuwait

Jazeera Airways made headlines in 2004 for being the first privately owned airline in the Middle East. Our Kuwait based airline started its flight operations across the Middle East in 2005 and we have since then expanded our reach to a total of 30 ex... Read More

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