Job Description

The successful candidate will join the Technical Services (E-ops & IFE Systems) department in SIA Engineering Division. He/She will support E-ops operations and administration, as well as provide application support.

Key Responsibilities include:

• Support E-Ops operations, including:
  • data and software loading;
  • software incoming inspection, integrity verification, packaging, signing, duplication and distribution
  • logs/data retrieval
  • onboard keying of new aircraft/certificate updates
  • monitoring of gatelink status
• Provide application support for all E-Ops applications (onboard applications, ground applications, communication) and equipment, including;
• equipment/device management
• assist in troubleshooting
• housekeeping
• tracking of certificates expiry and renewal
• assist in e-Ops user modifiable software parts customisations
• assist in application upgrades/rollouts
  • Assist in administration of the E-Ops and IT systems, including
• ensuring that records are maintained properly kept and updated
• assist in the administration of the accounts of the various IT systems
• ensure systems and user documentation related to IT systems are up-to-date;
• Assist in reviewing passenger feedback related to the Inflight Entertainment System and ;
• Perform any other duties as may be assigned by Senior Manager Technical Services (E-Ops & Inflight Entertainment).

Requirements

• Preference will be given to those with Polytechnic Diploma in Engineering possess a diploma in IT or electrical/electronics/computer engineering.
• Proficient with common PC software like MS Office Suite (Word, Excel, PowerPoint)
• Has Class 3 driving license, if possible.
• Meticulous and enjoys working in a dynamic environment
• Team player
• Ability to work extended hours and / or weekends when required

Skills Required

• Team Player
• Microsoft Office
• Microsoft Excel