The job involves handling inbound and outbound calls of StarAir external / internal customer's pertaining to bookings, reschedule, queries, complaint handling and facilitation over the call.
To respond on the questions about airline regulations, assisting customers on their travel plans.
Adherence to departmental productivity standards
Additionally, Reservation Executive could be involved in offering selling competitive prices & packages
Key Responsibilities
Good verbal communication skills in English, Hindi and Kannada.
Confidence and ability to handle passengers and provide only the best customer service.
The candidates should be willing to work in rotational shifts/ 24 x 7 Operations
Star Air is the aviation arm of prominent Indian business conglomerate Sanjay Ghodawat Group that has its presence in various high-value business verticals like Agro, Aviation, Mining, Realty, Retail, FMCG, Energy, Education, Software, and Textiles.... Read More