Job Description

To execute, internal and external audits, audit reviews, accident and incident investigations, and surveillance as directed by the “Manager - Quality Assurance”. Follows up on corrective measures in line with Air Arabia quality standards and GCAA/CAA and regulatory bodies’ requirements to ensure compliance with the same across all functions and areas of operation.

Key Result Responsibilities

• Maintains the QAS adopted for internal procedures, processes and products audits, surveillance and spot checks for Flight Operations in accordance with Civil Aviation standards and requirements.
• Assists in formulating, enhancing and monitoring the adherence to QA policies, procedures, processes, and manuals 
• Partners with Stakeholders and “Manager QA” to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the assigned department are satisfactory.
• Ensures Safety regulations are enforced and followed.
• Develops, implements and maintains audit schedules, audit standards, and reporting processes in consistence with the quality policy ensuring compliance with relevant regulatory and company requirements.
• Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, new checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.
• Cooperates with the Flight Operations head/managers to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results.
• Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits;
• Follows-up on findings or CAPAs in Q-Pulse and with respective departments and parties to ensure closure of findings.

Candidate Profile

• Preference will be given to candaite with experience as cockpit.
• A long term interest in the role will be appreciated.  
• A balanced personality with focus, analytical thinking, efficiency and commitment to successful results.
• Proven skills in analysing data, identifying irregularities and recommending corrective measures.
• Cost-oriented, possesses effective problem solving and negotiation skills.
• High accuracy and attention to details.
• Effective team player capable of supporting teams of different functions.
• Proficient in Microsoft Office, Internet and Web Search, Q-Plus is preferred.
• Excellent command over written and verbal communication skills: reporting, presentations, etc.
• Good English Language.

Qualifications (Academic, training, languages)

• Bachelor degree in Aircraft Engineering or a Pilot’s License or equivalent; alternately a diploma or certificate in a related field combined with needed experience and exposure required to fulfil the position requirements.
• Certificates in Auditing/Quality Assurance/or Compliance such as IOSA or ISO–Lead Assessor are desirable.
• Project Management certificate or alternately the proven corresponding working experience is nice to have.
• Professional membership of associations related to the Aviation/Airlines industry or is an advantage.

Work Experience

• 3-5 years of related working experience in the aviation/airlines industry in the Flight Operations department in Quality Assurance/Audit or related position.
• Exposure to the Civil Aviation Authorities and regulatory bodies’ legal requirements, preferably GCAA and/or CAR/JAR-Ops, EASA/FAA.
• Familiar with regulations pertaining to Licensing, procedures, and manuals.
• Knowledgeable in ICAO Annexes and ISARPS, and relative exposure to Safety/Internal & External Audit practices.
• Ability to understand airline and Flight Operations standard regulations.
• Possesses knowledge in documentation control systems.
• Familiar with procedures and manuals, regulations and quality standards.

Skills Required

• Flight Operations