Job Description

Job Purpose

To provide and deliver comprehensive administration support at every touchpoint in the employee's lifecycle.

Job Outline:

General accountabilities

• Responsible for day-to-day people experience operation.
• Deliver a consistently high-level quality customer service and communication to internal and external customers/stakeholders. Liaise with relevant stakeholders to meet defined work goals.
• Execute all HR- assigned activities in a timely manner in compliance with the latest policies and processes, standard operating procedures, and instructions. Ensure confidentiality is always maintained.
• Familiarization with the HR systems and data landscape at a level appropriate / required to perform processes and complete tasks with quality and accuracy.
• Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, and cost reduction in various touchpoints in the employee?s lifecycle to improve the quality of the people?s experience.
• Maintenance of accurate reporting on HR activities and ad-hoc reporting whenever required.

Specific accountabilities

Join and welcome to our world (Recruitment & Onboarding)

• Provide administrative support to the talent acquisition team on recruitment-related items such as:- screening applicants, coordinating interviews, creating and managing job requisitions, and supporting with the creation of offers in the system.
• Administer and score profiles of all types of psychometric tests in accordance with testing standards and procedures, keeping always in mind the correctness and accuracy of score and profiles generated.
• Delivers customized onboarding process and orientation that facilitate a positive candidate experience.

Specific accountabilities

In our world

• Process all transactional activities of the employee life cycle within the Service Level Agreements.
• Provide high-quality, consistent HR guidance, support, and resolution to managers and employees with a focus on people experience.
• Investigate, acquire, and check all relevant documents to process any transactions.

(Specific to Talent Identification)

• Coordinate and allocate appointments in liaison with the Talent Identification team while ensuring efficient scheduling, follow-up of testing, arranging feedback sessions and informing concerned parties accordingly (i.e. applicants, recruitment and line manager department).
• Collaborate seamlessly with other teams/administrative teams and proactively ensure efficient delivery of services.

Specific accountabilities

Saying Farewell (Offboarding)

• Deliver customized offboarding process and briefing to leavers, enhancing the leaving experience of employees.
• Due diligence of all the required financial/non-financial aspects of the process to ensure smooth transactions.
• Conduct exit interviews with the leavers and gather feedback from the exit survey and interviews.

Qualifications & Experience

• Human Resources. Other :
• 12 Years of schooling or equivalent :
• 4+ years of experience in Human resources covering recruitment, shared services, onboarding, and offboarding.

Knowledge/skills:

• Comprehensive knowledge in HR administrative procedures, interviewing techniques and experience in handling recruitment projects, joining formalities, offboarding or in a shared services environment covering all aspects of the employee lifecycle.
• PC literate and proficient in MS Office package
• Strong quality orientation and organization skills.
• Excellent English communication skills (written and verbal), Arabic language is an advantage. Other languages besides English: 1. Arabic 2. Hindi/Urdu Leadership Role: No

Salary & Benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careersJoin us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

Skills Required

• People Management