Job Description

Lead Training Analyst position is a specialist role, designed to forefront short and long term analysis and performance monitoring functions within Crew Training, Planning and Qualifications Department. This position will principally work to measure and articulate the performance of crew against a set of KPI’s to key stakeholders. Analysis, trend monitoring, performance reporting are important aspects of the role.The role includes, but is not limited to the following responsibilities:

• Lead and monitor key crew training planning and qualification    transformation projects and progress by tracking the activities, highlighting problems, publishing progress reports and recommending actions to the management.
• Perform business analysis activities on crew documents and license expires, crew trainings planned/completed, training progress and training disruptions on behalf of Crew Training Planning, thus identifying training and planning requirements and solutions to business problems.
• Conduct consistent, accurate and focused studies on flight and cabin crew training processes and data, to determine trends and support good decision-making.
• Provide analysis on simulator and classroom   availability and requirements by implementing new improved statistical methods for continuous monitoring and optimum utilization.
• Responsible for the production and distribution of daily, weekly and monthly reporting to business units.
• Design and develop strategic reporting tools and templates, using statistical and analytical applications to enhance existing business processes and achieve operational excellence through continuous improvement. 

Qualifications

About You

Qualifications and Experience:

Without a Degree:

• Grade 7: High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience

OR

With a Degree:      

• Grade 7 : Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience

Essential

Preferred

Analytical skills that allow for the development of data-driven reports

• Ability to use SQL and/or Microsoft Excel to create pivot tables, graphs and charts
• Previous work experience in reporting and analysis.
• Experience in crew training planning.

Job Specific Skills:

Essential

• Strong command of verbal and written communication skills
• Knowledge of MS Office: Word, Access, and Power Point and advanced proficiency in Excel.
• Ability to synthesize large amounts of data into actionable insights.
• Strong analytical background, with history of maximizing profitability and productivity.
• Proven initiative to develop creative and effective reports.
• Able to communicate effectively in a multicultural, multinational environments and teams.
• Demonstrates a high level of attention to detail, and is able to consistently provide reports/analysis with a very high level of accuracy.
• Have an aptitude for being able to arrive at decisions based on the results of data analysis, as well feedback acquired from various different stakeholders.
• Able to manage changing and multiple priorities: must be able to manage different assignments simultaneously and have the ability to constantly prioritise and re-prioritise workloads.
• Able to analyse data from different sources and arrive at relevant conclusions.

Preferred

Knowledge of programming languages

Skills Required

• Microsoft Office
• Microsoft Excel