Job Description

To Monitor and manage Quality Management System in Technical Services, Oversees all internal and external quality audits, helping Technical Services implementing Continuous Improvement and embedding of LEAN methodology.

MAIN ACCOUNTABILITIES

• Carry out the quality oversight role, monitoring trends arising out of quality audits.
• Carry out Quality Assurance audit functions and ensure that the appropriate number and depth of audits are accomplished internally and externally.
• Ensure quality standards and procedures are implemented according to company’s policies and GACA Regulations related to maintenance of aircraft and equipment.
• Ensure, through periodic quality audits, that leased aircraft contract terms and conditions are strictly followed by concern department inside Technical Services
• Review Aircraft lease agreement, and ensure that functions related to contract terms and conditions in this agreement, and falls within the department responsibilities, are properly reflected in department policy & procedure, and executed continuously.
• Satisfy Lessor Requirement and queries after proper coordination with SV Technical contract department.
• Responsible for vendor management and service provider’s approval; and Carry out regular audits on Approved and prospective MROs and table significant audit findings and ensure corrective action implementation.
• Prepare monthly reports for the GM Safety & Quality that detail the status of each audit, audit findings, root causes, and corrective actions.
• Responsible for overseeing all quality assurance aspects of Technical Services department;
• Responsible for process audits and internal/External audits;
• Maintain the statistical process control within the Technical Services department ; KPIs’
• Responsible to ensure continued integration of the Quality system with the company SMS program;
• Develop, maintain, and monitor performance metrics that support the project’s goals/objectives;
• Create annual quality review reports through the use of data collection both internally and from customers for management review;
• Work with key business stakeholders, and multi-jurisdictional ‘LEAN champions’, to build a continuous improvement environment to support an ongoing programme of change
• Lead and facilitate LEAN/process improvement based workshops to drive ideas and solutions
• Identify trends and process variations as part of establishing a continuous improvement monitoring system
• Assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy

Required Qualifications & Experience:

• Bachelor’s degree in Engineering (Mechanical / Electrical / Aeronautical / Avionics / Industrial or any Engineering related subject/ Business Administration / Industrial safety / Aviation safety / Quality Management / Aviation Management
• Minimum of 9 years experience / Minimum of 4 years Experience in a related Function / Minimum of 3 years in a supervisory role

Skills Required

• Avionics
• KPI
• Mechanical Engineering