Job Description

In this interesting role, you will have the overall responsibility to ensure that the Airline Services Department delivers with regards to KPIs, cost, budgets, SLAs and compliance. You will develop the department in line with the future needs of the business ensuring all processes are performed in an efficient manner. You will develop strategy for the departments needs in terms of space, employees, process flows and material flows ensuring cost and efficiencies are embedded.

To achieve success in this role you will need to:

• Develop future strategy for the business needs ensuring the departments requirements are identified and represented.
• Design and implement appropriate audit programs to assess and drive the department’s performance in line with QACC and customer expectations.
• Structure the departments training and development needs in order to raise the standards of the department, assess results for continuous improvement.
• Identify efficiencies in processes and oversee implementation within the department.
• Establish the department’s equipment and space requirements for future demands of the business.
• Structure succession planning within the department to ensure continuity of service, continued development and efficiencies through future business growth.
• Develop contingency plans and risk management for the department in conjunction with the company’s subject matter experts.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

About you

You should have a Bachelor’s Degree with minimum 8 years of job-related experience in a similar role.

It will be an advantage if you have:

• Flight Catering Operations (Ware Wash, Equipment, Laundry, Dry Stores, Bar Packing).
• Management of 200+ team.
• 10 years’ experience in Airline Catering Operations management.

In addition, you will have the following job specific skills:

• Strong MS office skills Inc. Word, Excel, Power Point.
• Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong monitoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members. Analytical and conceptual minded, negotiation skills.

Skills Required

• Microsoft Office
• Microsoft Excel