Responsible to lead and standardize process improvement, and service reporting tools and techniques, bringing transparency to operational and process performance with the purpose of delivering enhancements in productivity and quality. Challenge operational ways of working and planning, to develop a rhythm and routine that embeds continuous improvement across Airside Operations. Takes the lead to develop business change, providing analytical and project management support in the development of departmental strategic plans in partnership with Airside Operations Line and Shift Management.
Strategic
Operational
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