Job Description

As a nominated “Post Holder” by the General Department of Civil Aviation of Armenia (GDCA), the job holder shall lead and manage Flight Operations and Crew Training functions of Fly Arna.  This includes:

• Safe, reliable, and efficient handling of Fly Arna flights in compliance with GDCA/ICAO/AOC regulations and the Airline’s objectives; optimal utilization of resources and financial control through managing manpower, budget, systems, and contractual agreements with a focus on Legality, Safety and Security, On Time Performance - OTP, and Human Factors.
• All trainings programs pilots & cabin crew are designed, delivered, checked and assessed as per Airline’s policies and procedures, approved quality standards and GDCA set measures and regulations.
• Support the management in achieving the strategic direction and development of the Flight Operations in Armenia in line with the Airline’s standards; participates in the planning and decision-making process for new initiatives, projects, policies and procedures related to operations. Defines the corresponding action plans and monitors performance accordingly.
• Collaborate with stakeholders to plan, manage and monitor the design and delivery of short/long term training plans and programs; monitors compliance with operational standards, GDCA, IOSA and other regulatory bodies’ requirements in the training programs planned and delivered. Additionally, conducts periodic reviews to ensure all personal data and training records, manuals, documents, and publications, are maintained, and archived to be accessible by authorized when needed.

Qualifications (Academic, training, languages)

• A320 Captain with TRE/TRI rating with valid Airline Transport Pilot License (ATPL) is a must for this role.
• Bachelor degree in Aeronautics/Management or equivalent from a recognized university is an advantage.
• Training in safety and emergency response is essential – a formal qualification is an advantage.
• Basic Airport, security procedures and regulations related training is a must.
• Training in IATA principles & standards relating to security and human factors, are highly desirable.
• Professional membership of associations related to the Aviation/Airlines industry is a plus.
• Proficient in Aircraft Systems and Microsoft Office tools.
• English Proficiency Level 5 and above required; other languages is a plus

Work Experience

• 10+ years of experience in Airlines industry, 8 years of which in the Flight Dispatch or Operations; must have 5 years at least leading the Flight Operations of a multinational mid-sized airline company.
• Prior experience as Post Holder in a commercial airline will be an advantage but not mandatory.
• Previous Management experience in Flight Operations, Training & Standards will be an advantage
• Comprehensive knowledge in IATA/ CAA/Airbus and Regulatory Bodies’ rules and regulations.
• Experienced in designing and implementing policies, procedures, manuals in line with standards and regulations.
• Hands on forecasting, budgeting, and monitoring performance KPIs of business initiatives in aviation.
• Exposure to Quality Assurance, Safety, and Security audit procedures and practices affecting Flight Operations.

Skills Required

• ATPL