Manage a large scale customer contact reservations centre by providing exceptional service employee satisfaction and motivation. Responsible for receiving interactions across multiple channels and servicing customers across broad geographical areas on a 24/7 basis. Meet demanding direct sales revenue targets. Implement the Emirates global contact centre strategy and lead and manage the Emirates global contact centre to ensure customer service, revenue and quality objectives are achieved and exceeded.
JOB ACCOUNTABILITIES
Qualifications & Experience
Knowledge/skills:
NOTE :
Must have the right to work and live in India. The Company will not provide or assist with obtaining work permits
Salary & Benefits
Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers