Job Detail

Manager - Inflight Service Operations Planning.In-Flight Services - Oman Air

Date Posted:Apr 19, 2022

Job Detail

  • Location:
    Muscat, Masqat, Oman
  • Company:
  • Type:
    Full Time
  • Career Level:
    Experienced Professional
  • Experience:
    8 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    May 02, 2022

Job Description

Job Title              

Manager - Inflight Service Operations Planning.In-Flight Services

Educational Qualifications         

  • Bachelor’s Degree in a related discipline preferably in hospitality or business operations / Administration / Studies field with 8 year’s experience preferably in an airline or catering field of which 3 years in a Supervisory role.
  • Master’s degree in the related filed will be advantage.

Skills/Knowledge           

  • Proficiency in English (Spoken & Written)
  • Proficient in MS office
  • Knowledge of inflight service quality control and monitoring processes.
  • Knowledge of demand planning, inventory management systems
  • Knowledge of aircraft types, galley planning and loading
  • Knowledge of airline systems such as Oracle.

Job Description               

  • Collaborate with internal teams on planning, budgets, inventory, forecasting and catering changes.
  • Collaborate with internal cross functional teams to provide operational insights for service concepts and support in its successful implementation through appropriate communications, logistics and quality control.
  • Oversee the operational performance of Service Levels by caterers and suppliers.
  • Oversee the development of an inventory management system and necessary codification of stocks for improved forecasting, operations and cost control.
  • Provide operational supervision and oversight on on-route launches, changes in schedule and aircraft and service changes. Review, update and publish in a timely manner service changes to all internal and external stakeholders.
  • Monitor consumption, and service levels of suppliers, equipment and company resources.
  • Ensure that an appropriate quality standards is implemented and audit findings are resolved efficiently.
  • Establish necessary procedures for reporting to monitor any product substitutions and noncompliance to standards. Develop appropriate corrective and preventative action including financial penalties.
  • Ensure that an appropriate product lifecycle management processes are implemented.
  • Support in developing department reports and analyse and recommend areas for improved efficiency and cost reduction without compromising standard of services to Oman Air guests.
  • Ensure compliance to all corporate, regulatory and government requirements.
  • Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
  • Demonstrate strong mentoring and coaching skills to manage team performance, workflow and foster teamwork.
  • Undertake any other duties required by the Company.

Skills Required

Job is expired

Company Overview

Muscat, Masqat, Oman

Oman Air, the flagship company of the Sultanate of Oman’s Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Oman’s national carrier has witnessed rapid growth since the time it was established. Oman... Read More

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