Manager- Training DCS, Processes, compliance and airport service - IndiGo

Date Posted:Jul 05, 2022

Job Detail

Location:

Gurgaon, Haryana, India
Company:

IndiGo
Type:

Full Time
Career Level:

Experienced Professional
Experience:

8 Year
Gender:

No Preference
Degree:

Graduate
Apply Before:

Sep 05, 2022

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Job Description

Mandatory requirement

Specialist – Managing: DCS systems /Visa & Documentation/Code share
International airport operations experience - customer service (Terminal)
Design and deliver Training (18 days a month with extensive travel travel)
Understands world tracer and baggage management (Arrivals - International)
Stretched goals/ excellent written and oral communication/ team player
Stakeholder management and people skills
Managed regulatory audits and training compliance - IOSA/DGCA
Proficient in MS office
Monitor and review progress of regular tasks
Managing and ensuring the training compliance on LMS(learning management system)
Liaise with ICoaches for driving the learning engagements across airports
Carry out assessment for airport teams and reviews of customer feedback to identify the gaps for additional training for service process improvement
Publish regular compliance reports
Coordinate and collaborate with stakeholders to drive Customer Experience

Additional

IATA certifications
Worked on e-learning content
World tracer
Training certification
Trainer in another airline at lest 5+ years with over all aviation experience with 10 years

Skills Required

Airport Operations

Job is expired

Company Overview

IndiGo

Gurgaon, Haryana, India

6 Current Jobs Openings

IndiGo is India’s largest passenger airline with a market share of 54.3% as of January, 2021. We primarily operate in India’s domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares... Read More

Job Detail

Manager- Training DCS, Processes, compliance and airport service - IndiGo

Job Detail

Job Description

Skills Required

Company Overview

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