Job Description

Minimum requirements

• Minimum 5 to 10 years experience in Catering.
• Graduate in any stream.
• Good communication and administration skills.
• Proficient with Microsoft Office applications.
• Analytical and planning skills
• High integrity & Team Player.

Key Responsibilities

JOB DESCRIPTION:

• The position is responsible for managing all menu, beverages, dry stores supplies, promotional and conceptual changes in-flight to ensure all aligned with the agreed set basic standards, such as equipment usage, packing and service plan; and are communicated properly in a timely manner. He/she will work with Customer Experience Team, In-flight Service Delivery Team and caterers to deliver and execute the menu concept and catering proposition.

RULES & RESPONSIBILITIES:

• Engage with all concerned teams that cabin safety policies and procedures in respect to in-flight catering concepts are maintained at all times.
• Fully support in-flight quality and safety outcomes including implementation and monitoring of the relevant safety and quality
• 3)Oversee in-flight food and beverages’ planning and delivery activities based on Customer Experience
• Oversee planning for in-flight menu, dry store & beverage tendering and selection exercises for new caterers/ suppliers and/ or contract renewals.
• Work with In-flight in developing the agreed meal concepts standard into equally/ parallel service standard.
• Responsible for passengers’ satisfaction on food & drinks’ delivery standard and make corrective action.
• 7) Work with Customer Service team on changes in passenger needs, cuisine philosophy/ concept based on insights.
• 8) To take care of flight catering service including crew meals.
• 9) Accountability for catering stock & on board sales.
• 10) Coordination with various departments for smooth flight operations during flight delays.
• 11) Coordination with various agencies for Charter / Non-sked flight catering.

Skills Required

• Communication
• Airport Operations
• Team Player