Job Description

About the role

We are recruiting for Manager Supplier Quality - POAD, to be based in Doha, Qatar.

The Manager Supplier Quality will be managing the Supplier’s product quality planning by validating that processes followed in accordance to defined standards and requirements. He/She will also be managing and executing the acceptance of the company’s supplier’s end products ensuring to meet and maintain the quality standard defined by Qatar Airways through the established and agreed quality criteria document and specifications.

Specific responsibilities for the role include:

Operational:

• Manages all communication and responsibilities between Qatar Airways and its suppliers’ quality department to establish the required processes during production site visits and establish specific short / long term supplier quality goals.
• Develops and maintains inspection procedures for Receiving Inspection to make sure the product is received free from any shipping/ inappropriate packaging damages.
• Leads the product quality planning reviews of Suppliers on matters related to customer inputs to ensure continuing improvement in production is maintained.
• Initiates action to prevent the occurrence of any non-conformities relating to product quality and verify the implementation of the solution.
• Strategically monitor supplier performance improvement in an effort to increase the supplier quality of consistently meeting the airline requirements.
• Champion problem solving and root cause analysis activities with suppliers to eliminate recurrence of non‐conformances.
• Ensures reviewing of both Supplier and Maintenance Repair Organization (MRO) deficiency notifications, their respective dispositions, including the consultation between both Supplier and Qatar Airways related departments on a case requirement basis.
• Liaises with Manager Aircraft Deliveries to support resources requirements during the acceptance and delivery phase.
• Manages team during supplier audits to drive process standardization and continuous improvement with the suppliers.
• Liaises with Vendor & Contract performance leadership to monitor the supplier KPI’s and to ensure supplier performance is regularly reported and that appropriate and timely corrective actions are implemented.
• Drive “Zero Defect” mentality within the supplier base.
• Coordination with internal departments for resolution of in-service issues of new products/systems.
• Performs other department duties related to his/her position as directed by the Head of the Department

Additional Accountabilities

• Participates on new Aircrafts definition and product selection along with the rest of other internal stakeholders.
• Participates on Product and work scope definition and development through initial Technical Coordination Meeting (ITCM), Preliminary Design Review (PDR) and Critical Design Review (CDR) with involved suppliers and internal stakeholders.
• Participates with Aircraft Program Team in the creation of Product Specification Document (PSD) or/and the Quality Criteria Documents (QCD) that meets or exceeds the desired Qatar Airways requirements.
• Participates on the inspections of product/systems mock-ups or demonstration units at supplier facilities or trade shows. Similarly, all relevant mock-ups or demonstration units that need to be shown for review.
• Reviews and provides customer requirements to Advance Product Quality Planning (APQP) process with Suppliers
• Verification of product realization through inspection of first article production with relevant stakeholders (FAI).
• Participation in aircraft definition exercises through trade study meetings, conferences, symposiums etc. with OEM’s, Suppliers and other operators.
• Provides technical support and guidance to Aircraft Program team to solve quality issues.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

About you

The successful candidate will have the following skills and qualifications:

• Bachelor’s degree or equivalent with minimum 8 years of job-related experience.
• Bachelor’s Degree in an engineering or technical discipline (or non-technical degree with 12 years of experience in manufacturing engineering and program management or supplier quality management).
• Knowledgeable in manufacturing processes, review of Supplier Quality documentation, and participated in the completion of major aviation project.
• Excellent knowledge in different AS9100 Aerospace Standards
• Lean-Six Sigma certified with minimum yellow belt
• Proficiency with Microsoft Excel spreadsheet development and analysis.
• Ability to coordinate several projects simultaneously.
• Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.
• Strong interpersonal skills
• Sound knowledge of aircraft defects with strong troubleshooting skills.
• Good Command of English language

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

Skills Required

• Communication
• Microsoft Excel
• Six Sigma