Job Description

To ensure complete accuracy of all incoming products upon receipt and outgoing to customer. Such accuracy, in alignment with Satair’s quality objectives, shall pertain to documentation, part numbers, specification, description, quantity and quality of products.

• Perform incoming inspection to ensure that aviation products, parts and appliances received from suppliers meet the applicable design specification.
• Perform outgoing inspection to ensure that the design status is still current prior to issue of an EASA Form 1 to declare the airworthiness of new aviation products, parts and appliances.
• Ensure correct placement on receipt and correct picking and shipment of products

Job Responsibilities

• Ensure correct shipment from forwarder prior acceptance.
• Unpack the delivered items for inbound inspection
• Perform incoming and outgoing inspection to ensure that aviation products, parts and appliances meet the applicable design specification
• Ensure all certificates and deliveries documentation are in order
• Ensure proper record of technical inspections performed in the production orders and the relevant IT system (SAP)
• Issue certificates of conformity and/or EASA Form 1, where applicable
• Document shipment discrepancy in the applicable Claim Database and follow up with relevant stakeholders to resolve the discrepancy.
• Act as liaison for customer/supplier and the company to resolve non-conformance and quality problems effectively through communication with relevant stakeholders.
• Provide support and guidance to the Customer Service team on customer’s claim and follow up to ensure correct handling and closure of the claim.
• Oversee non-conforming material handling and disposition of material, ensure all discrepancy are managed in a timely and efficient manner.
• Ensure that rejected goods from suppliers as well as returned goods from customers are handled according to the company’s guidelines
• Report any Suspected Unapproved Parts to the Manager
• Report any Suspected Unapproved Parts to the Quality Head of Department
• Maintain tidy conditions in own working area and any other areas for which the individual is responsible
• Able to do shift work
• Assist the Manager to implement and manage an independent quality and safety system with its administration to ensure that the activities carried out can be monitored for compliance with the relevant CAAs, ISO9001, AS9110 & AS9120 requirements and relevant procedures and instructions that are called out by company procedures
• Work in backup capacity within the team by arrangement with the Manager – Quality
• Provide support and guidance to the Warehouse and Shipping team on the incoming and outgoing quality related process
• Perform pick, pack and process shipment orders through the point of picking to dispatch with appropriate paperwork, when necessary.
• Report any deterioration in Quality performance and recommend mitigation actions
• Promote quality awareness throughout the organization
• Assist the Manager to manage a system to monitor, investigate and evaluate customer's complaints and warranties issues in the operations
• Assist in the development of new processes together with the appropriate departments

Job Requirements

• A minimum of 12 months of experience in a production / repair organization
• Preferably with a minimum 18 months of aviation experience with at least 6 months in quality assurance function
• Minimum Singapore-Cambridge General Certificate of Education N level or equivalent with technical training preferred, preferably with a minimum Diploma in Aeronautical, Mechanical or Electrical Engineering
• Knowledge of airworthiness authorities’ regulatory requirements and AS9100 series standard requirements is an added advantage
• Technically knowledgeable and capable of grasping detailed engineering and quality concepts
• Ability to understand and read blueprints, schematics & Component Maintenance Manuals
• Be familiar with aircraft sub-systems, components, associated equipment and technical documentation systems
• Ability to analyze inspection findings, and determine best case analysis
• Be able to communicate in English, both verbally and in writing
• PC literacy, including word processing, spreadsheets and databases
• Knowledge of SAP
• Familiar with work-related routines under Satair’s ERP system
• Good team player with excellent interpersonal and communication skills, able to multi-task effectively
• Strong analytical/Critical thinking/Problem-solving skills
• Ability to work under pressure and a high level of integrity and passionate in problem solving and drive for results
• Effective time management
• Must exhibit a high level of motivation, sense of urgency, attention to detail, energetic approach to job duties and requirements
• Inter-cultural understanding
• Good written, verbal communication and presentation skill

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Skills Required

• Problem Solving
• Presentation skills