Job Description

The jobholder is responsible for the oversight, delivery and performance of the below provided across all the contracts under Airbus Flight Hour Services (FHS) scope managed by the Central Plateau.

• Defining Reliability Control Program (RCP) manual for contracts with Fleet Technical Management (FTM) scope.
• Creating and managing RCP reports for all FTM contracts
• Managing Engineering Statistical Report (ESR)
• Managing knowledge database
• Managing the reliability cockpit, in particular for the rogue unit and poor performers identification

Main activities

The jobholder will perform the following actions to support Flight Hours Services (FHS) / Tailored Support Package (TSP) contracts:

• Perform the technico-economical support and follow-up of FHS & TSP contracts in operations for all the activities related to components:
• ○ Assist to the follow up of the trend on the component removals rate,
• ○ Analyze reasons for removal on identified components (in volume, vs Guaranteed Mean Time Between Unscheduled Removal (GMTBUR), vs worldwide fleet Mean Time Between Unscheduled Removal (MTBUR), No Fault Found (NFF) rate)
• ○ Alert relevant teams when components have degrading reliability trends
• ○ Perform first level analysis to identify the reason for removal. Deliver analysis results to relevant teams to help them to reduce removal rates.
• ○ Release at regular intervals SCORECARDS
• Prepare and distribute aircraft performance monitoring reports and evaluate the fleet performance with objective to identify most impacting and recurring events or issues according to parameters aligned with all FHS stakeholders and Customer (recurring defects, aircraft delays, cancellation, events such as but not limited to IFSD, ATB, substantial expenditures in manpower or material or interruption in maintenance operations,...)
• Perform first level technical investigation (using data from aircraft maintenance logs, Maintenance Information System (MIS), aircraft service records and shop finding reports) to determine possible root cause and failure trends as necessary with objective to define/implement available mitigation/solution or drive definition of technical fix.
• In coordination with central plateau, customer facing and / or FHS Toulouse HQ engineering teams, ensure relevant studies, statistical and analytical surveys, technical monitoring; support investigation of failures, delay/defect analysis, flight incidents, in-depth shop and hardware discrepancies so as to improve Dispatch Reliability (DR).
• Manage the RCP coordination and support the RCP report releases through consolidation of accurate data provided by the customer and investigations performed.

Outputs

• Reliability Control Program and effectiveness
• Engineering Statistical Report
• Reliability Cockpit Dashboard and actions tracker
• Scorecards

Required Skills

• Minimum degree holder in aerospace engineering or equivalent
• Minimum 5 years of Aviation experience out of which 2 years in Technical Services or Fleet Technical Management is preferable.
• Customer interfacing experience in an aircraft operations and management environment
• Good knowledge of Continued Airworthiness Management
• Good knowledge about AIRBUS, Engine Manufacturers’ and OEMs Technical Documentation
• Airbus A3x0 General Familiarization training or above (desirable)
• Good knowledge of AMASIS Maintenance Information System (desirable)
• Good knowledge of Skywise and data analytics (desirable)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Skills Required

• Aerospace