Job Description

The Repair Specialist shall manage the repair tracking for the unserviceable parts sent out to suppliers repair stations.

Key Responsibilities:

• Management of open repair orders dispatched from various warehouses located worldwide to Suppliers based in Asia, Europe and USA
• In charge of a portfolio of Suppliers through daily follow-ups, regular conference calls, weekly reviews, and on site Suppliers visits
• Control that the Suppliers are able to return the units within the agreed timeframe; analyze reasons of delays if any, and propose process improvements where required
• Review and validate/challenge quotations received from the Suppliers, and ensure the contract terms are respected
• Review and validate/reject Standard Exchange, Advance Standard Exchange and Loan offers
• Manage quarantines on parts returned from shop when applicable, analyze and report recurrent issues
• Accurately update the data into the IT systems commonly used within FHS
• Provide precise information on the parts status and statistics of operational events to stakeholders, based on your Suppliers portfolio
• Prioritize AOG and Critical customer’s requests attributed to your Repair Orders
• Engage and coordinate with the other FHS functions whenever necessary
• Monitor and mentor the subcontractors supporting our daily administrative tasks
• Upkeep and live by Airbus Values, Leadership Model and Code of Conduct

Requirements:

• Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree
• 2 Years in Aviation Industry (Purchasing, Component Repair, Supplier Management or Customer Service)
• Time management, well organized
• Able to work with autonomy
• Strong communication skills
• Team work, team spirit
• Solid negotiation skills
• Fluent in English (spoken and written)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Skills Required

• Communication
• Negotiations