Job Detail

Sales Agent(3 months-TEMP contract) - flydubai

Date Posted:Apr 06, 2022

Job Detail

  • Location:
    Dubai, Dubai, United Arab Emirates
  • Company:
  • Type:
    Contract
  • Career Level:
    Associate
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Graduate / Under Graduate
  • Apply Before:
    Apr 13, 2022

Job Description

To promote and sell the flydubai product in the sales shop whilst ensuring a high level of customer service is maintained.

KEY ACCOUNTABILITIES

Key Activities 

  • Providing customers with information about flydubai flights, schedules, product, terms and conditions 
  • Guiding customers on destinations flydubai operates to
  • Making new bookings, modifying existing bookings, issuing tickets on flydubai flights as per customer request
  • Selling ancillary products provided by flydubai to customers visiting flydubai sales shop such as UAE visa, Insurance, Hotel, Rent-a-car etc
  • Collecting cash or other form of payments and properly reporting these to supervisor and/or retail manager
  • Handling of Commercial visa process which involves validation of visa application details submitted by the passengers/agents
  • Handling visa deposit refunds to passengers as per requirement
  • Submitting  daily sales reports to Supervisor and/or Retail Manager 
  • Prepare periodic/adhoc reports for use by commercial department
  • Rebooking passengers affected by flight disruptions or cancellations
  • Co-ordinate with agency support, reservation support or airport services as and when required
  • Updating ‘OK to board’ message on Radixx and stamping the visa copy as per government regulations.

Qualifications

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification


  • High School diploma
     

Experience


  • Minimum of 2 years’ experience working for an airline or travel agency in a ticketing role

Additional Requirements

  • Fluent in spoken English is essential
• Spoken Arabic is advantageous

CORE COMPETENCIES

  • Customer Focus
  • Team work
  • Effective Communication
  • Personal Accountability & Commitment to achieve
  • Resilience and Flexibility (Can do attitude)

Skills Required

Job is expired

Company Overview

Dubai, Dubai, United Arab Emirates

Where it all began When we began operations in 2009, our aim was to take more people to more places, more often. We now fly to more than 90 destinations and we’re constantly adding new cities to our network as we continue to grow. Over 70 mill... Read More

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