Job Description

• It’s an exciting time to work for Etihad Airways; we’ve grown from a national carrier to a global aviation group, transforming the industry through creativity and innovation.
• With a diversified portfolio of products and services, we care about delivering outstanding travel experiences and ensuring that Etihad is always a choice well made. We do this by leading with thoughtfulness, seeking excellence in everything we do, promoting greater wellness and sustainability for all, and working together to shape the future of aviation.
• If you’re an airline or travel sales professional who would like to grow your career in a dynamic environment built on collaboration, wellness and trust – we invite you to apply.
• As Sales Representative (Account Manager), you will perform, coordinate and execute sales activities for a portfolio of customer accounts within the Cochin, Thiruvananthapuram and Chennai region. You will provide an overview and monitor the market and the competitors to ensure established Company sales targets are reached contributing to Company revenue objectives achievement.
• The current base for the post holder will be Cochin, with frequent travel within the states to manage secondary markets.

Accountabilities

• Define and agree periodic plan of sales activity to ensure targets are reached and recorded
• Analyze the markets’ potential to determine the value of existing and prospective customers in terms of sales opportunities
• Collect, review and consolidate information to support the identification of intervention areas to ensure sales target achievement
• Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization
• Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target
• Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts
• Research, gather and analyse products availability in the market to assist in the proposal of new products and services to improve Company sales
• Research, gather and analyse competitors information to define the bestselling approach to increase Company market quota and visibility
• Cooperate with marketing to determine the best promotion sales techniques
• Communicate and regularly meet with area intermediaries to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market
• Coordinate and draft contractual agreements with intermediaries to ensure customers’ requirements are captured effectively and in compliance with existing policies
• Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications

Education & Experience

• Minimum Bachelors degree. Masters would be an advantage but not essential
• Minimum of 5 years of field sales experience within the travel industry (airline or travel agency) managing a portfolio of client relationships and accounts
• Tech savvy with proven sales and booking systems experience
• Extensive travel market knowledge within Cochin, Thiruvananthapuram and Chennai

Skills Required

• Airlines
• Sales