Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
Understand customer requirements and transform into fulfilment actions.
Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
Initiating withdrawal process from production lines, external suppliers or Airbus' global warehouses.
Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
Launch and coordinate sourcing process and data loading activities for new part numbers.
Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.
Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
Be the focal point for the customer for material order related actions.
Manage order book and follow up proactively to ensure no or low backlog and delays.
Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
Hand over relevant tasks and related information to the 24/7 backup organisation.
Provide high quality responses related to any customer or internal requests.
Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.
Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.
Job Requirements
Minimum 3 years working experience
Bachelor Degree in Business, Supply Chain, Logistics or Production and have relevant work experience
Working knowledge of English, both orally and in writing
Understanding aviation business specifically in the area of spares supply chain management
Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
Ability to understand your customer to develop and propose creative solutions
Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues
Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/3
Ability to build successful relations across functions and with all stakeholders
Strong ability to work in a team to achieve common targets
Positive, pro-active, and enthusiastic communication and working
Flexibility in terms of working time, which could include weekend or shift work if required to fulfil targets
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Airbus Group India Private Limited
Airbus is a global leader in aeronautics, space and related services. In 2019 it generated revenues of € 70.5 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of p... Read More