Job Description

To ensure correct and timely dispatch of goods in accordance with Satair’s goals and strategies.

Job Responsibilities

• Booking of shipments of customers’ orders
• Issuance of invoices and relevant shipping documents
• Arrangement for shipments being executed according to Satair’s policies and/or the customers’ shipping instructions
• Submission of shipping details to Satair’s customers
• Updating/maintenance of Satair’s shipping database re customers’ shipping instructions
• Inform relevant customer interfacing functions/colleagues about potential deviations to agreed transport/shipping agreements
• Maintain accurate records of all relevant documents
• Perform shipment booking according to order priority
• Control of and booking of freight invoices
• Ensure releasing of shipments to forwarders correctly
• Strong ability to manage multiple ERP systems and processes across different business units
• To pass DG course and carry out DG declaration for outbound shipments

Secondary Responsibilities

• Maintain contact with Satair’s and customers’ freight forwarders
• Assist in investigating of short/overshipment & any other cases
• Update & follow-up on Error Log cases
• Update & maintain records of all inbound shipments, proforma invoice & dropshipment AWB details
• Assist in any area that may be temporarily short-handed
• Maintain filing and archiving of documents.
• Work in a backup capacity by arrangement with the Manager – Shipping
• Maintain tidy conditions in own working area and any other areas for which the individual is responsible
• Participate as a CERT team member and/or First Aider

Job Requirements

• Preferably able to work in different shift patterns
• Higher Nitec and Diploma graduates without prior experience will be considered.
• Be able to communicate in English, both verbally and in writing
• Proficient in MS Excel and MS Word
• Experienced working with ERP system, preferably SAP
• Ability to handle multiple ERP system
• Good knowledge about freight forwarding industry and incoterms
• Candidates with knowledge and certificate to issue "Dangerous Goods" documents will have an added advantage
• Ability to work in a multi-cultural team with good teamwork and eye for details.
• Basic literacy and numeracy skills
• Basic IT skills
• Knowledge of Lotus Notes tools
• Good knowledge about PC Doc and various freight forwarder systems
• Good knowledge about transport/shipping. Hereunder INCO-terms
• If required, knowledge of and certified to issue “Dangerous Goods” docs and freight handling of same

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Skills Required

• Microsoft Office
• Microsoft Excel
• ERP