Job Detail

SENIOR CUSTOMER SALES & SERVICE AGENT- Cairo - Emirates

Date Posted:Aug 24, 2022

Job Detail

  • Location:
    Cairo, Cairo, Egypt
  • Company:
  • Type:
    Full Time
  • Career Level:
    Associate
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
    Graduate / Under Graduate
  • Apply Before:
    Sep 07, 2022

Job Description

 

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives.

Qualifications & Experience

  • Commercial/Sales.Other : 3+ Years
  • Educated to at least GCSE or A Level standard or equivalent. Experience in a contact centre or reservations office environment within the airline or travel industry. Knowledge/skills: Knowledge of contact centre and airline/travel industry procedures and methodology. Knowledge of standard Fares and Ticketing, Skywards and relevant reservations systems. PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail. Other languages besides English: As some Contact Centres deal with multi - lingual calls, fluency in a required language will be advantageous.

 Candidate should have the right to work & live in Egypt

Skills Required

Job is expired

Company Overview

Dubai, Dubai, United Arab Emirates

Emirates (Arabic: طَيَران الإمارات‎ DMG: Ṭayarān Al-Imārāt) is an international airline. It is the largest airline in, and also the flag carrier of, the United Arab Emirates. Based in Garhoud, Dubai, the airline is a subsidiary of The Emirates Group,... Read More

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