Assists the Manager Hub Contingency Planning and Safety to develop and manage the Hub Operations Support Model through delivery of an assurance program that provides oversight capability and a regular quality auditing schedule. Requires to assist the Qatar Airways Hub Operations in developing commonality in process and ensuring consistency and standards are maintained.
Key accountabilities include:
§ Supervises all aspects of ground safety and quality to ensure compliance with company/group policy and standards. § Implements departmental strategic quality and safety plans. These plans should be based on risk management principles and dialogue with line management and safety forums to determine goals and objectives. § Implements company and risk assessment principles in examining roles, activities, resources and equipment. Risk assessment and hazard identification processes across the Hub in order to determine appropriate and effective risk control strategies. § Implements Qatar Airways Hub Safety Management System in ground operations, eliminating workplace incidents and injuries, embedding a safety culture, and meeting compliance and business requirements. § Provide advice and assistance to line managers and staff to ensure compliance with requirements of legislation, standards, codes of practice and internal policies and procedures. § Responsible for an effective audit and quality control program and periodic oversight and observations to check ongoing compliance within Qatar Airways Hub and its suppliers of ground handling service. This includes audits, safety systems audits and functional audits. § Conduct investigations and identification of appropriate outcomes. § Undertake required performance measurement and trend monitoring to deliver timely and accurate communication of departmental safety performance data. § Ensure legislative requirements regarding hazardous substances and emergency preparedness are met and ensure that the provision, storage and maintenance of plant, equipment, substances and systems of work are safe and do not risk employee well-being. § Update, maintenance, input and interrogation of relevant system reports and entries on behalf of the department. § Responsible for regular reporting and analysis of trends in ground safety. § Complete weekly and monthly incident reports and ensure suitable communication at all levels. § Act as the main Liaison with relevant management and internal/external departments on quality and compliance issues |
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About you
The successful candidate will have the following qualifications and skills: