To on-board new partners for Club Vistara and drive existing partnerships.
Key Responsibilities
Negotiate Loyalty partnerships with brands to generate revenue, acquire new customers and gain strong foothold in the market
Execute partnership agreements at the direction of the Senior Manager of Partnerships
Assisting in monthly marketing plan for loyalty partnerships and managing a strong relationship with clients with effective ROI
Collaborate with key internal stakeholders to define Account plans for each third-party relationship
Establish and maintain account plans for a select pool of partners as it relates to the performance objectives of the Loyalty & Partnerships team and wider Vistara business goals
Responsible for key initiatives and projects with partners from initiation to execution. Projects would include, and not restricted to, on-boarding new partners, technical integration of new partners, product development, etc.
Drive problem resolution with internal resources as well as the partner to ensure programs offered are serviced according to standards, potential risks are mitigated, and revenue goals are met
Leverage partner distribution channels for customer acquisition, engagement, growth and budget optimization
Resolve any issues related to customer and customer experience for the Loyalty partnerships Timely closure of all monthly financials billing for loyalty partner
Timely closure of all monthly financials billing for loyalty partners
Skills & Attributes
Should have demonstrated a successful strategic partner association which lead to acquisitions and other income
Should have an excellent networking and relationship management skill
Good to have, experience in IT and systems implementation in CRM platforms related to partnerships Strong excel and presentation skills
loyalty partnerships and account management
Revenue and acquisitions generated from Loyalty Partnerships
Strong excel and presentation skills
Work Experience
2-4 years of work experience. Experience in partnerships and alliances of strategic nature is preferred
Qualification
Graduate/Postgraduate from a recognized university
Previous experience in Airlines, airline alliances, hotel partnerships, co-brand partnership and loyalty partnerships
Eligibility
Minimum tenure in the current role and level – 18 Months as of as of date of release of IJP and must have attained minimum performance rating of GP3 in the last appraisal
Must be “confirmed’’ in service
Must be at a level of Sr. Executive (1B) or one level lower in the current role
Vistara – TATA SIA Airlines Ltd. - Background and History
Vistara is a joint venture of Tata Sons Private Limited and Singapore Airlines Limited (SIA), wherein Tata Sons holds 51% stake in partnership and Singapore Airlines owns 49% stake. T... Read More