Job Description

Req #: GGN00000767
Location: Gurgaon, Haryana, IN
Job Category: Tech Ops / Maintenance – Management & Administrative

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Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

• Responsible to measure, analyze and manage repair supplier performance to cut costs, reduce risk to the operation and drive continuous improvement
• Serves as primary UAL point of contact with aircraft component suppliers, including repairs and purchases
• Resolves problems related to supplier administration for all stakeholders
• Trains and supports supply-chain team members, including materials managers, buyers and storekeepers
• Facilitates operational planning and engineering coordination. Supports quality and reliability initiatives and investigations
• Continuously monitors supplier performance with respect to contractual metrics, including site and station audits
• Manages invoice processing, maintenance support, maintenance program compliance and project support
• Leads long-term strategic decisions in conjunction with United stakeholders, including cost-savings initiatives, requests for proposal (RFP), contract negotiations, data integration and supplier transitions
• Maintains current knowledge on regulatory, policy and industry issues that may impact supplier systems and operations
• Measure, analyze and manage repair supplier performance to identify and implement improvements in cost, quality or velocty    
• Manage a team of Component Repair Managers
• Monitor their adherence to KPIs and support their professional development    
• Conduct periodic business reviews and site visits    
• Lead strategic supplier decision making through data analysis, contract negotiations and RFPs     
• Facilitate and coordinate investigations, reviews, integrated planning and ancillary conversations

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required 

• Bachelors degree in related field
• At least four years supplier management, operational management, or technical- or quality-control experience
• General knowledge of continuous improvement and project management principles
• MS Office, including Excel, and basic data analytics
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Aviation-related bachelors or masters degree
• 5 years managing aircraft component repairs and 2 years as a direct manager
• FAA Airframe & Powerplant license, or equivalent
• PMP, Green Belt, Black Belt, or LEAN certification
• SCEPTRE, VBA, SQL, R, Python, Java, C++, Cobol

Skills Required

• Python
• Java
• SQL