Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

About us

One third of pilots and cabin crew worldwide are flying with schedules produced by Jeppesen's innovative solutions. One million pilots use our navigation products, and every day some 70,000 routes around the world are planned with the help of Jeppesen.

At Jeppesen, a subsidiary of Boeing, you will work with breakthrough technology, exciting customers and fantastic colleagues from around the world. We solve some of the most challenging optimization problems in the world for our customers and our culture is characterized by creativity, professionalism and self-organization within an open and flexible work environment. With employees from over 10 countries at our office in central Singapore, Jeppesen is one of the best IT employers in the Singapore island.

We believe that our employees must be allowed to dream big and have fun for us to remain one of the top companies in the industry. To get the best out of each talent, we encourage and enable our employees to continuously develop and explore. We are focusing on continuous improvements and innovations to bring more value to our clients in the future.

About the position

The Customer Success Implementation (CSI) department is responsible for the configuration and delivery of our Crew and Ops management products to airline customers and to make sure that we deliver solutions that our customers truly need. CSI is now looking for System Analyst to join our department. This is an opportunity to be part of a skilled team of developers that solve some of the most challenging optimization problems in the world, value diversity and learn from each other.

• As a System Analyst you will work as a programmer closely with our clients and configure the application to their business environment. We are looking for developers with strong communication skills, both inside a team and towards clients, who can explain decisions and technical solutions in a pedagogical and confident way. The successful candidate is good at dealing with technical challenges and programing tasks as well as handling client expectations and building long-term customer relations.
• Your tasks will include; understanding the client’s needs, capturing requirements, configure the software, optimization modelling/tuning, verifying and testing and continuous explore how to improve and increase the value proposition to our clients.
• For these positions it is vital that you are passionate about learning the Airline business and that you see yourself contributing in workshops and communicating with different stakeholders as part of the requirements gathering process.
• All positions will be based in Singapore and the candidate need to be able to travel to our customers from time to time as part of the job. Mainly within APAC region.

Who you are

• You are passionate about using technology to solve our clients’ real world problems and improve their efficiency – you want to deliver solutions that our clients truly benefit from!
• Problem solving gets you excited, especially with others in a team working tightly with the client. Collaboration and communication are your strengths. You find working with people from around the world to be exciting and stimulating.
• You are passionate about the Airline and Crew business. You see yourself contributing in a team and believe a team is more than the sum of its team members. You enjoy communicating with different stakeholders as part of the project delivery, self-driven and speak up. You like to challenge yourself and others, and like to work in a flat hierarchy structure.
• You are flexible, thrive in a dynamic environment, and see change as something positive.

Required competences

• MSc or BSc in Computer Science / Physics Engineering /Industrial Engineering or equivalent Programing experience
• Experienced with Unix / Linux environment
• Ability to speak and write English fluently
• Strong team player qualities
• Demonstrates strong communication skills in the English language

Desired competences

• Python, Shell scripting, SQL, Web development, Java, functional programming
• Experience working within a scrum team or in similar agile project setup such as SAFe
• Airline Crew Management and Jeppesen Crew product customization experience
• Ability to speak additional languages fluently

We put great emphasis on your personal characteristics. We value individuals who have an analytical approach to problem solving, strong communication skills both within and outside your team, an interest for technology as well as human relations and a curiosity to learn and explore new ways of doing things. We are looking for both junior and senior candidates.

Typical Education/Experience:

• Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of technical education and experience

Other job related information

• Relocation is not offered with this role.
• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Skills Required

• Airlines
• Management
• SQL