Job Description

LOCATION:Bengaluru, Karnataka; Chennai, Tamil Nadu

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Systems Service Engineers strive to have quick turnaround times for operator queries, release service letters and fleet team digest articles to keep operators informed, find solutions to address systemic fleet issues, and work collaboratively with customer to maximize fleet performance and customer satisfaction.

Job Description

Boeing India Engineering has an immediate opening for Systems Service Engineering Manager to lead teams working in areas of Avionics, Electrical, Environmental Control, Flight Controls, Landing Gear, Mech Hydro, Payloads and Propulsion. This is a techno-managerial position that is expected to provide technical leadership and people leadership to the team. This position will also acquire talent and build the team further, motivate, develop and manage employees and provide technical oversight to achieve excellent technical and business outcomes.

The ideal candidate will lead in-service issue resolution, customer service requests, support continued operational safety program, resolve service related problems & suspect discrepancy reports. The selected candidate will develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.

This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world. The candidate shall provide periodic update on project progress, quality metrics, project summaries, and other related documents. Contribute to productivity improvement through use of Quality Management System and lean principles.

This positions supports initiatives of Boeing India organization related to engineering excellence, employee development, customer engagement etc.

This position will be located in the Boeing India Engineering and Technology Center either at Bangalore or at Chennai, India.

Position Responsibilities:

• Knowledge and understanding of systemic fleet issues, policies and procedures related to Airplane Systems.
• Experience in analyzing problems related to one or more airplane systems i.e., Avionics, Electrical, Environmental Control, Flight Controls, Landing Gear, Mech Hydro, Payloads and Propulsion.
• Experience of working in a fast-paced environment and prior experience of working and managing teams for the resolution of airline customers' in-service engineering issues.
• Prior experience and demonstrated ability to manage teams in aerospace domain. Skilled in advising and mentoring staff members to meet schedules or resolve technical or operational problems.
• Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time zones.
• Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.
• Must be able to work collaboratively with cross-functional teams within Boeing and external partners.
• Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.
• Proactively seek information and direction to successfully complete the statement of work.
• Must be flexible, with a high tolerance for organizational complexity and ability to work with team members across different cultures and time-zones
• Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.
• Demonstrate strong written, verbal and interpersonal communication skills. Be fluent in written and spoken English, and have high degree of proficiency with MS Office tools to prepare comprehensive reports, presentations, proposals, and Statements of Work.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• Bachelor in Engineering (preferably in Aeronautical / Aerospace or equivalent discipline) with 12-16 years’ of experience in aviation domain or Masters in Engineering (preferably in Aeronautical / Aerospace or equivalent discipline) with 11 -16 years’ of experience in aviation domain

Relocation:

• This position offers relocation based on candidate's eligibility

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Skills Required

• Engineering
• Propulsion