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UHD Manager - Airbus

Date Posted:May 21, 2022

Job Detail

  • Location:
    ar-Riyad, ar-Riyad, Saudi Arabia
  • Company:
    Airbus
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    Not Mentioned
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Jul 21, 2022
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Job Description


  • ■  Setup of UHDs in quality, cost, and time, based on the design concepts and the Integrated Master Schedule (IMS).
  • ■ Support and supervise the installation and execution of defined service management processes in the UHD as well it's integrative process support function within the O&S organization.
  • ■ Deliver UHD daily operations according to ISO20000 and ITIL V3.
  • ■ Support and supervision of operations of the UHD and UHD reporting.
  • ■ Enabling and support of best practices exchange and continuous improvement.
  • ■ Ensure the interfacing with the Service Operations (TST,PMT) and Logistics as well as clear defined hierarchical and technical escalations within the project in order to allow fast solution of problems / tasks in high quality.
  • ■ First point of contact for all issues concerning all UHD.
  • ■ Delivery of high quality supply support in order to ensure efficient system availability with the defined budget.
  • ■ Issue technical bulletins to inform customers of problems and support them in taking necessary action.
  • ■ Consult with experts to ensure integrated actions plans
  • ■ Monitor issue resolution and liaise with stakeholders
  • ■ Monitor response times and user satisfaction levels
  • ■ Ensure the operations meet the agreed service levels
  • ■ Improve techniques and practices for managing client queries, troubleshooting and problem resolution and prior-itization.
  • ■ Establish and maintain positive business relationships with customers, suppliers and partners (internal or exter-nal) deploying and complying with organizational processes
  • This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Skills Required

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Company Overview

Airbus
New Delhi, Delhi, India
0 Current Jobs Openings

Airbus Group India Private Limited Airbus is a global leader in aeronautics, space and related services. In 2019 it generated revenues of € 70.5 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of p... Read More

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