Job Description

To develop the long term strategy for the department and provide the framework for Flight Operations Support to achieve safe and efficient operation of Emirates aircraft. Define Flight Operations Support policies and requirements to achieve safe and efficient operation in compliance with International and UAE GCAA regulations. Maintain a tactical view of the operation to ensure that Flight Operations Support meets the day to day needs of Flight Operations within regulatory requirements whilst maximising commercial payload and minimising cost.

Job Accountabilities

• Manage the Flight Operations Support processes to provide operational efficiency, safety and optimisation. These include but are not limited to the Airport Inspection programme and AIR database; efficient flight planning to reduce the cost of Over flight, Flight Management System (FMS) Electronic Flight Bag (EFB) and Airport Mapping (AMDB and AMM) databases, use of electronic products, systems and data to minimise and eliminate paper (Electronic Flight Folder), Overflight Approvals, Alphanumeric Callsigns, interaction with Air Navigations Service Providers, Aircraft Tracking and supporting the Airport Collaborative Decision Making (A-CDM) processes being introduced globally.
• Maintain business awareness and knowledge of technological evolution in the field of Air Traffic Management and Communication, Navigation, Surveillance (ATM/CNS), flight planning; aircraft avionics and systems on a global scale to ensure that advantage is taken of applicable developments for the benefit of the company.
• Ensure departmental analysis and implementation of route development and RNAV/RNP procedures for designated airports to ensure an efficient and safe operation. Maintain the lead that Emirates has established in the field of flexible routing.
• Manage aeronautical and dispatch capabilities of new aircraft (A350, B77X) into Emirates including e-enablement development.
• Define objectives for, and delegate management to, Manager Aeronautical Services & ATM for all Aeronautical Services; including FMS navigation databases and documentation, regulatory procedure compliance, AWO, RNAV/RNP, route development, and the promotion and pursuit of air traffic management targets for Emirates.
• Define objectives for, and delegate management to, Manager Flight Dispatch for: flight planning system, flight crew pre-flight and in-flight support including web briefing, operational control, and flight watch for all Emirates aircraft within the regulatory procedure compliance.
• Work with and be an active stakeholder in ensuring that the future growth of Dubai Airport (plus Dubai World Central and associated airspace) is maximized in order to ensure Emirates operations are not affected and the hub is protected for the foreseeable future.
• Represent Emirates at international and regional organisations to ensure that the future growth of regional and global airspace is maximized in order to ensure Emirates operations are the most efficient in fuel and emissions.
• Direct and ensure that Emirates are represented at various state, regulatory and international forums to ensure that the operational requirements for routes, airport compatibility and airport infrastructure as regards Air Traffic Management are taken into account.
• Develop and qualify human resources within the team. Manage a technically qualified and motivated team of experts and specialists capable of delivering safe and cost effective results, in line with the Company’s requirements.
• Maintain effective relationship with Fleet Management, Flight Operations Performance, Flight Training and as well as regulatory agencies and state organisations.

Qualifications

• Degree of Honours (12+3 or equivalent)

Experience

• 12+yrs Commercial Airline Experience: including experience in a senior management position in Flight Operations/Flight Dispatch

Knowledge/Skills

• Applied knowledge of and experience in, managing operational support activities, EASA/FAA and UAE GCAA regulations, aircraft certification rules, operational procedures, aircraft systems, modifications, route analysis and aeronautical documentation

Skills Required

• Flight Operations